Is Provident Metals Legit? (Uh Oh!) (Updated September 2022)

September 20, 2022

Is Provident Metals Legit

Welcome to my "Is Provident Metals Legit?" review!


Before you decide whether you would work with Provident Metals in 2022, you might want to read this review first...

Is Provident Metals legit? Or is it a scam? You are about to find out the shocking answers to these questions!

Provident Metals Review Quick Summary

Name: Provident Metals


Founder: Joe Merrick

Price: Depends 

Rating: 3/5

Is Provident Metals Legit logo


What is Provident Metals?

Is Provident Metals Legit website homepage

Provident Metals is an online precious metals retailer based in Dallas, Texas founded in 2009. It generally serves clients from both the United States and Canada.

It is also recognized as an authorized member-dealer of the American Numismatic Association and an Associate Member Firm on the Certified Coin Exchange.

Interestingly, it is one of the few online retailers that has started to accept crypto currencies as a form of payment such as Bitcoin.

What are Provident Metals' products?

The company offers a variety of precious metals ranging from gold, silver, platinum, palladium, and copper bullion, bars, coins, and rounds.

If you are new to the gold investing industry, Provident Metals offers several starter packs to guide you, as well as buyback products

Does Provident Metals offer IRAs?

Yes. IRAs are one of its main services, and Provident Metals has a selection of IRA-eligible products for those looking to invest. Better yet, they feature a tax-free ROTH IRA, which is good news for account holders.

As for added fees involved in the setting up a precious metal IRA investment account, these are not disclosed as it’ll greatly be determined by the custodian you select.

Provident Metals has partnered with Preferred Trust Company – although it’ll still be up to your discretion.

According to Provident Metals...

Is Provident Metals Legit IRAs

However, if you prefer a company that specializes in IRAs, then you are looking for Augusta Precious Metals.

Can the metals be delivered directly to your home?

Absolutely. The deliveries are fully insured and can be subject to free shipping depending on the subtotal. Multiple orders cannot be combined.

Unfortunately, these services can only be availed in Canada and the United States.

Below are more information from Provident Metals.

Is Provident Metals Legit Home Delivery

Can you store your metals in Provident Metals?

You may, however, this through third-party depository partners. Again, the fees and exact whereabouts are concerning.

Can you sell back your metals to Provident Metals?

Yes. Whether you purchased your precious metal through Provident or not, you may sell this to the company provided it meets the minimum amount of $1,000, and you’ve contacted their purchasing department.

It works in three steps:

  1. Call in to set up a selling account
  2. Ship your items
  3. Payment is released

Furthermore, you can see below the requirements you need to meet to sell back.

Is Provident Metals Legit Selling back

How is the Provident Metals support?

The company support system lacks a live chat box on its website, which is a shame.

Instead, the website offers a phone number, an e-mail address, and a physical address for you to contact its staff and voice out your concerns.

Ratings (September 2022 Update)

Overall, Provident Metals received fairly OK ratings from different websites. You can see them below.

SEPTEMBER 2022 UPDATE: As of the of mid-September 2022, Provident Metals has an average rating of 3.9 3/5 based on 3,670 reviews 3,677 reviews on Trustpilot, with the latest review giving just a 1 out 5 rating, courtesy of Wane "Baby Boomer" Boon:

Provident Metals Trustpilot Rating September 2022

As you can see below, they used to have a 4.1 out of 5 rating on Trustpilot, so for their rating to have dropped so much from 4.1/5 to only 3/5 would indicate that something has changed and customers are not as pleased as punch like they used to be:

Is Provident Metals Legit Trustpilot Rating

It appears their rating on SiteJabber has dropped from 2.83 out of 5...

Is Provident Metals Legit Sitejabber Rating

to just 2.66 out of 5....

Provident Metals SiteJabber Rating September 2022

Their current BBB rating (As of mid-September 2022) is 4.72 out of 5 based on 148 customer reviews:

Provident Metals BBB Rating Sept 2022


Even though Provident Metals has relatively OK ratings, people still shared some complaints and negative reviews about the company.

You can see some of them below. These could also serve as a warning for you...

Is Provident Metals Legit Review 2
Is Provident Metals Legit Review 1
Is Provident Metals Legit Review 5
Is Provident Metals Legit Review 4
Is Provident Metals Legit Review 3

Pros and Cons


  • Wide variety of products
  • Several payment methods available


  • Numerous complaints on review websites
  • Ships only to Canada and the US
  • No live chat on website apparently

Is Provident Metals Legit? - Final Verdict

Is Provident Metals legit? Well, so far, it is a legit precious metals firm, company and dealer.

It offers good products and services, which includes IRA. Furthermore, it actually received good ratings. However, ratings are not good enough. We need to take into consideration what other people expressed about the company.

Provident Metals received quite a lot of negative reviews and complaints. And this is not a good indication of it being the best precious metals firm.

If you are looking for the best firm, the check out the top recommended one at the bottom of this review!

Do you have any experience investing in Provident Metals, feel free to share what you think in the comments section below!

Thank you so much for reading my "Is Provident Metals Legit?" review!

Check out my other reviews here!

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