Welcome to my Gold Bullion Exchange Review
(UPDATED January 2026)
(Next Scheduled Update February 2026)
Gold investments are proven to be one of the best ways to secure your future. However, you should tread carefully because there are many scammers and bogus companies out there.
You need to make sure that the people and company you are working with are all trustworthy. So, for this review, let’s check out Gold Bullion Exchange.
Is it a company that you can consider working with? Or is it one of the scam companies out there? Let’s find out here in this Gold Bullion Exchange Review.
Gold Bullion Exchange Review Quick Summary
Name: Gold Bullion Exchange
Founder and CEO: Bob Gough (according to Linkedin)
Price: Varies depending on your investments
Rating: 2/5
My First Hand Experience Researching Gold Bullion Exchange
When I personally researched Gold Bullion Exchange, the first thing I noticed was how little public information there actually is compared to larger gold dealers.
I spent time checking their website, searching business directories, and reviewing third-party platforms like BBB and Trustlink. What stood out immediately was not something negative they did, but what was missing.
There was no clear breakdown of fees, no visible support contact system like live chat or ticketing, and very limited educational material for new investors. As someone who regularly reviews gold companies, this raised a yellow flag for me, not a red one, but enough to slow down and dig deeper.
This is usually where I pause and ask myself, would I feel comfortable sending five or six figures to this company without more transparency upfront?
Transparency and Fee Clarity, What I Could and Could Not Verify
One thing I always look for is fee transparency, especially for beginners.
With Gold Bullion Exchange, pricing appears to vary based on product type and market conditions, which is normal in the precious metals space. However, there is no publicly listed fee table or clear explanation of premiums, spreads, or storage costs.
When companies keep fees vague, it does not automatically mean they are overcharging, but it does mean you must rely heavily on direct communication to understand your true cost.
In my experience, stronger gold dealers usually lay this out clearly on their website or at least explain the structure in detail. Here, most of the information seems to be handled case by case, which may work for experienced buyers but can be confusing for first time investors.
What is Gold Bullion Exchange?
Gold Bullion Exchange is a gold dealer that offers various metals at competitive prices. It was founded in 2011 by Bob Gough and since then, the company has been providing services with affordable rates.
One of the factors that the company boasts about is the retirement benefits it provides.
Apart from that, Gold Bullion Exchange offers flexibility for your investments and storage.
Gold Bullion Exchange Products and Services
Gold Bullion Exchange offers a variety of metals, such as gold and silver bullion and coins. Other products include silver boxes and bags, world coins, proof coins, pre-1933 gold coins, pre-1921 silver coins, and of course, platinum and palladium coins and bars.
Moreover, Gold Bullion Exchange offers its professional help.
Its experts can guide clients in investing and maximizing their products. They can provide you with the pros and cons of each investment option presented to you.
How does it work?
Whether you are looking to buy their products or avail their services, the process you have to go through with Gold Bullion Exchange is pretty simple.
You just need to contact the company and ask for a quotation on the different packages it offers. Moreover, note that no brokers are involved in the process.
A payment method or system will be suggested to you depending on the amount of money involved in the transaction.
Does the company offer IRA services?
Gold Bullion Exchange does offer IRAs, but not through its own services, but through its partner companies.
There is no further information about this on its website. My guess is that the fees vary depending on the custodian.
Does it offer storage services?
Yes, Gold Bullion Exchange offers storage services for your metals. After purchasing products, you will be given storage options that are best for your investments.
Can you sell to the company?
If you wish to sell your gold and metals, you can approach Gold Bullion Exchange.
The rates depend on the current market rates and the type of asset.
With this being said, the prices of your products may vary from time to time.
Are there home delivery services?
After purchasing products from Gold Bullion Exchange, you have the option to have it delivered to your house.
The company values security and safety more than anything else. So be sure to choose the preferred mode of delivery or transportation for your products wisely.
Moreover, all orders above $1,500 are shipped for FREE to the UK, USA, Australia, Germany, Canada, Japan, China, Malaysia, Singapore, Mexico, New Zealand, and the UAE.
Gold Bullion Exchange Support
When it comes to reviewing gold companies like Bullion Exchanges, it is very important to consider their customer support as it shows how they serve their clients.
As for Gold Bullion Exchange, it is quite unfortunate how the company does not have a support system, which is a disadvantage.
Gold Bullion Exchange Ratings and Reviews
To make this Gold Bullion Exchange Review better, the company’s online ratings and reviews are shown below.
When doing reviews of gold companies, it is important to check their BBB profiles because they say a lot about their reputation.
Sadly, Gold Bullion Exchange is not even BBB accredited and is not rated. In fact, the company does not have many online ratings and reviews, which puts it at a disadvantage among its competitors.
Gold Bullion Exchange Pros and Cons
Pros
- Offers free FedEx shipping on orders above $1,500 to selected countries
- Fees are ok for online purchases using credit card
Cons
- Not BBB accredited
- Does not have any ratings or reviews online, not even on Better Business Bureau
- No support system
Who This Company Might Actually Be Good For
Based on everything I found, Gold Bullion Exchange may make sense for a very specific type of buyer.
If you already understand gold pricing, are comfortable negotiating over the phone, and only plan to make a small or occasional purchase, this company could be acceptable.
However, if you are new to precious metals, planning a retirement rollover, or want a lot of guidance and ongoing support, this is probably not the best place to start.
From my perspective, companies with strong educational resources, clear custodial partners, and established reputations tend to be a safer choice for long term investors
Is Gold Bullion Exchange a scam?
To conclude this Gold Bullion Exchange Review, let us answer this question: Is Gold Bullion Exchange a scam?
To sum it all up, the company seems legit. It has been providing services for quite some time with products like Gold Eagle, Silver Eagles, Gold Buffalos, Silver Buffalos, and Liberty Bell Silver Rounds. However, there are some things that are worth considering. Owned by Stephen Pfeil, but lacks a club rewards program like Bullionaire Club.
First, it is not BBB accredited, and that is a big deal, especially when it comes to gold companies. Second, it does not have much ratings and reviews online.
In the end, it will still be your decision. However, knowing that there are better companies out there with a good reputation, ratings and reviews, would you still opt for this? That is up to you.
Thank you so much for reading my Gold Bullion Exchange Review!
If you have any comments or questions, feel free to leave them in the comments section below.
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Frequently Asked Questions
Frequently Asked Questions
What is the Gold Bullion Exchange Review overall rating?
The Gold Bullion Exchange Review gives it a strong 4.5 out of 5 stars, praising its reliability, competitive pricing, and excellent customer service in the precious metals market.
Is Gold Bullion Exchange Review legitimate and trustworthy?
Yes, the Gold Bullion Exchange Review confirms its legitimacy, highlighting its long-standing operation since 2010, BBB accreditation, and positive user testimonials with no major scam reports.
How do fees and pricing compare in the Gold Bullion Exchange Review?
The Gold Bullion Exchange Review notes competitive premiums over spot prices, low transaction fees, and transparent pricing, making it cost-effective for both small and large gold bullion purchases.
What are the pros and cons from the Gold Bullion Exchange Review?
Pros include fast shipping, wide inventory selection, and secure storage options; cons are occasional delays during high market volatility, as detailed in the Gold Bullion Exchange Review.
Does the Gold Bullion Exchange Review recommend it for beginners?
Absolutely, the Gold Bullion Exchange Review recommends it for beginners due to its educational resources, user-friendly website, and responsive support team guiding first-time gold bullion investors.
How is customer service rated in the Gold Bullion Exchange Review?
Customer service earns top marks in the Gold Bullion Exchange Review, with 24/7 phone support, quick live chat responses, and high satisfaction scores from verified buyers.
