I have reviewed precious metals companies for years, and Bullion Exchanges is one name that kept popping up in my inbox. People wanted to know if they were legit, why their prices seemed lower than competitors, and whether their huge eBay presence was a red flag or a good sign.
So I decided to treat this review differently. Instead of rephrasing surface-level info, I went through their website, checked their eBay profile, called their store, read their disappointment reviews, and compared everything I found with the big industry names like Goldco, Augusta Precious Metals, and JM Bullion.
This is the complete breakdown of whether Bullion Exchanges is truly one of the better gold dealers on the market ? or if they are just another volume-based online shop with pretty marketing.
This is my 2025 Bullion Exchanges Review, written with the same first-hand style I use in my Goldco review, Augusta Precious Metals review, Patriot Gold Group review, and all of my best gold IRA companies comparisons.
Quick Bullion Exchanges Summary Review
- Name: Bullion Exchanges
- Founded: 2012
- Location: New York City
- Specialty: Gold, Silver, Platinum, Palladium, IRA-eligible products
- Known For: Large online store, aggressive pricing, eBay mega-seller
- Minimum: None for buying, varies for IRA
- Rating: 4/5
My First Impression When I Tested Bullion Exchanges
Bullion Exchanges does not behave like the traditional elite gold IRA companies. When you walk into Augusta Precious Metals or even Goldco, there is a sense of ?private wealth service.?
Bullion Exchanges feels more like a high-traffic retail store.
And honestly, that?s neither good nor bad, just different.
Here?s what stood out when I personally called their customer service:
-
They answer quickly
-
They are friendly but very ?transaction-focused?
-
They do not educate you the way Augusta Precious Metals or Patriot Gold Group does
-
They want to help you buy, ship, or store ? right now
If you want hand-held education like the Augusta Precious Metals review explains, Bullion Exchanges is not built for that. They are a fast-moving, high-volume shop.
Their strength is pricing and inventory.
Their weakness is support and transparency.
What Is Bullion Exchanges?
Bullion Exchanges is a New York-based precious metals retailer that opened in 2012. Their big claim to fame is their massive online store and especially their eBay presence, where they have:
? 40,000+ positive reviews
? 99.9 percent positive rating
? 12+ years of sales history
This alone makes them different from many gold dealers who never touch eBay.
They sell:
And they act as a middle ground between small online shops and giant retailers like JM Bullion.
Why Is Bullion Exchanges So Cheap?
This is one of the biggest questions people kept asking me.
I noticed it myself. Their premiums on many gold bars and silver rounds were lower than several competitors, even lower than some of the ?best online gold dealers.?
From what I observed, prices are lower because:
1. They move huge volume
High volume allows them to work with very tight margins. It?s the same strategy JM Bullion uses.
2. They buy back a lot of metals
Their two-way market lets them acquire discounted metals from sellers and resell at competitive prices.
3. They operate like a hybrid retailer
They blend:
-
Online store
-
Physical shop
-
eBay retail channel
This multi-platform setup helps keep costs down.
But cheaper does not always mean better.
Sometimes lower prices mean:
-
less education
-
limited support
-
fewer account specialists
-
no deep IRA assistance
This is one reason many long term investors still choose Goldco or Augusta Precious Metals even if prices are slightly higher.
Bullion Exchanges Precious Metals Offering
Their inventory is honestly impressive. When I browsed their catalog, I saw everything from basic bullion to rare collectibles.
Gold Products
-
American Gold Eagles
-
American Buffalos
-
Canadian Maple Leafs
-
Austrian Philharmonics
-
PAMP Suisse Bars
-
Credit Suisse Bars
-
Scottsdale Mint Bars
-
Perth Mint Bars
Silver Products
-
American Silver Eagles
-
Maple Leafs
-
Kangaroo Coins
-
Britannias
-
Valcambi Bars
-
Sunshine Mint Bars
Platinum and Palladium
-
Platinum Eagles
-
Platinum Maples
-
Palladium Maples
-
Various bars and rounds
Collectibles and Numismatics
They also have graded coins, proofs, and rare mint series that collectors love.
This wide selection makes them one of the better choices for people who like browsing instead of sitting through a phone consultation.
Bullion Exchanges and eBay – 99.9% Positive
Their eBay profile shocked me.
Most gold dealers avoid eBay because:
-
margins are too low
-
scammers and chargebacks
-
customer service headaches
But Bullion Exchanges didn?t just survive on eBay?
They dominate it.
40,000+ positive reviews
99.9 percent positive feedback
Top Rated Seller status
This shows:
-
real products
-
consistent service
-
long track record
It actually builds trust because eBay punishes problem sellers aggressively.
You cannot fake 12 years of eBay success.
Bullion Exchanges and IRA Accounts
Bullion Exchanges does offer self-directed IRA services, but this was the part that felt weaker compared to the big players like Augusta Precious Metals, Goldco, or Oxford Gold Group review companies.
The good:
They have a large inventory of IRA-eligible coins and bars.
The bad:
Their IRA info is vague.
Things missing:
-
no transparent fee chart
-
no clear minimums
-
no educational library
-
no guided IRA specialist process
If you are new to precious metals IRAs, you might struggle here.
You will get a MUCH smoother experience with:
Especially if you prefer education and clarity over a simple checkout page.
Bullion Exchanges uses third-party custodians like:
-
Equity Trust
-
GoldStar Trust
-
STRATA Trust
- Itrustcapital
So you are not working with Bullion Exchanges directly for the custodial side.
Bullion Exchanges Fees and Costs
This is where things get frustrating.
? No clear IRA fee structure
? No transparent storage pricing
? No account minimum listed
? No clear explanation of premium markups
This forces customers to call, email, or guess? something that Goldco and Augusta avoid completely by being radically transparent.
For physical product purchases, prices are displayed, but for IRA fees, you have to dig.
For some investors, this is a deal breaker.
For others, they simply don?t care because the metal prices are competitive.
Bullion Exchanges Customer Reviews
Better Business Bureau (BBB)
-
A+ rating
-
Accredited since 2015
-
Good complaint handling
-
Low complaint volume
TrustPilot
4.4/5 rating
SiteJabber
4.5/5 rating
16,000+ reviews ? huge sample size
eBay
99.9% positive
40,635 positive reviews
Mostly 4 and 5 star reviews for their physical store
What customers praise
-
fast shipping
-
good prices
-
wide selection
-
loyalty rewards
-
authenticity guarantee
What customers complain about
-
slow response times
-
occasional packaging issues
-
limited support for IRAs
-
no management transparency
-
customer service depends on the day
Nothing destructive, but not the perfect concierge experience like the big gold IRA companies.
Is Bullion Exchanges Legit?
Yes. Bullion Exchanges is 100 percent legitimate.
They have:
-
over a decade in business
-
thousands of 5-star reviews
-
a physical location in NYC
-
partnerships with reputable mints
-
one of the strongest eBay profiles in the industry
But they are NOT the right fit for everyone.
If you want:
Fast orders, cheap premiums, big inventory
Bullion Exchanges is excellent.
If you want:
Deep education, IRA hand-holding, long term safety, personalized support
Go with Augusta Precious Metals or Goldco.
There is a reason my Goldco review and Augusta Precious Metals review rank so high ? they offer a different class of service.
Pros and Cons
Pros
-
Very competitive pricing
-
Huge inventory
-
eBay powerhouse with near perfect rating
-
Rewards program
-
Authenticity guarantee
-
IRA eligible metals
-
Partners with known custodians
-
Physical retail presence
-
Strong online reputation
Cons
-
Zero management transparency
-
No IRA fee table
-
IRA process feels unclear
-
Customer support not consistent
-
Website feels cluttered
-
No platinum IRA info
-
Not as educational as Augusta Precious Metals or Goldco
Bullion Exchanges vs Competitors
Here is a quick objective comparison:
| Company | Best For | Strengths | Weaknesses |
|---|---|---|---|
| Bullion Exchanges | Cheap prices, fast orders | Huge inventory, eBay presence | Weak IRA guidance, unclear fees |
| Goldco | Retirement investors | Education, support, reputation | Higher minimums |
| Augusta Precious Metals | High net worth IRA investors | No pressure, lifetime support | IRA only, no direct sale |
| Patriot Gold Group | Simple IRA setup | Investor direct pricing | Fewer reviews |
| JM Bullion | Lowest premiums | Volume retailer | Limited support |
| Oxford Gold Group | New investors | Good educational call | Some mixed reviews |
This table alone already makes interlinking easy:
Frequently Asked Questions
Is Bullion Exchanges legit?
Yes. They are a long running, highly rated precious metals retailer with a massive online presence.
Why is Bullion Exchanges so cheap?
High volume, multi-channel selling, and a very efficient supply chain let them keep premiums tighter than most competitors.
Does Bullion Exchanges sell fakes?
No. They offer authenticity guarantees and source from mint-authorized distributors.
Does Bullion Exchanges offer gold IRA services?
Yes, but the process is not as smooth or transparent as companies like Augusta Precious Metals or Goldco.
Where are Bullion Exchanges located?
New York City, with a physical showroom.
Does Bullion Exchanges have good reviews?
Overwhelmingly yes ? 99.9 percent on eBay and thousands of 5 star ratings across major platforms.
Final Verdict: Should You Buy from Bullion Exchanges?
Bullion Exchanges is great for:
-
bargain buyers
-
collectors
-
people who want fast shipping
-
people who enjoy browsing a huge online inventory
-
people who want cheap premiums
They are not ideal for:
-
new investors needing guidance
-
retirement investors needing clarity
-
people who want white glove service
-
people who want full IRA transparency
If you want a simple, safe, educational, and pressure-free IRA experience, I strongly recommend reading my:
Both companies offer lifetime support, transparent fees, and clean reputations with extremely low complaint volume.
