uDirect Review (Can This Firm Be Trusted?) (Updated 2022)

April 13, 2022

uDirect Reviewed

Welcome to my uDirect Review!


In this world, strategic and beneficial relationships are being sought upon by many. Certainly, the same principle is religiously followed by investors of precious metals.

Thus, it is necessary to contact and invest in a trusted and reputable precious metals firm wherein you can be rest assured that the metals you invest would give birth to nothing but benefits.

A good starting point if  you want to be a precious metals investor is through gathering concrete information about a certain firm that fancies you and read reviews and ratings about it.

Is it legit? Are the ratings and reviews favorable and give solid judgment pertaining the said firm? Are you confident to invest? We will shed light upon these questions in this uDirect Review.

uDirect Review Quick Summary

Name: uDirect

Founder: Kaaren Hall

Minimum Balance: $325 

Fees: $275 per year

Services: IRAs and 401(k)

Rating: 4/5

uDirect logo

uDirect - What Is It?

Website Page

A prerequisite before jumping into whatever activity in life needs careful and intricate assessment. We will start this uDirect Review with the company's background and information.

The California based company was founded 2009. Founder Kaaren Hall believed that financial literacy is essential, thus, her firm aims that their clients understand their undertakings.

uDirect prides itself with their great customer reviews, simple and straightforward investment offers, and their small but talented and qualified group of employees.

The company offers a lot of services, ranging from opening 401(k) accounts to IRAs (precious metals and real estate). It is safe to say that investors are introduced to a variety of choices.

Library of Options and Plans

If you visit the website of uDirect, you will notice that they have a library of their products and services which allows their potential clients to go over what they offer.

In this library, a client can click whatever type of investment they have in mind and it will direct them to a new page containing explanations and answers to common problems by clients, specially those that are still inexperienced.

A picture below shows how simple and direct their online platform is. Whether you have an inclination to invest in real estate or their precious metals, you will the process smooth and effortless.


Precious Metals Investments

For investors of precious metals, uDirect has a lot to boast to you. In your individual retirement accounts (IRAs), this firm can help buy purchasing and storing these metals for you.

Not only in IRA, but it can purchase metals in 401(k), Roth IRA, SEP, and SIMPLE accounts. Their corresponding forms and applications can be located here.

A thing that I admire from uDirect is that their clients and potential buyers have a say when it comes to the metal dealer they want to buy from, such as Goldco.

Also, when a buyer has confirmed a purchase, it will be surely be YOUR own metals, not metals that came as interest from buyers who bought their first. A really good thing to know!

If you navigate and scroll to the portion wherein they explain the precious metals they offer, you will find the available type of coins and bars they have and their corresponding information.

On the bottom part of the precious metals section, you are given a set of instructions on how the whole thing works, and the process is easy enough that a toddler can follow.

How to Start?

The whole process of applying for an application of account will start on the client choosing what type of investment he/she wants.

The requirements on the on the other hand will consume some of your time because of its complexity and the number of pages that you have to accomplished.

You will start with the application papers, next is a scanned photo of any valid document you have, payment of $50 as start-up fee, a copy of statements of previous IRAs (if present), and lastly, a W-9 form (Request for TIN and Certification).

These accomplished files and document can either be submitted in their online portal or can be faxed to (866) 538-3539.

Fee Schedule

For any services that a client wants to do with uDirect, these are the three basic fees that must be followed:

1. A minimum balance of $325 in your account

2. A setup fee of $50

3. An annual fee of $275

uDirect IRA Services does, however, impose a monthly fee for precious metals storage. This is determined by the value and kind of assets present. These fees range from $8 to $15 each month.

This company is also commendable for its transparency. Not many companies disclose their fees and rates on their website. For a full rundown of these fees, you can view them here.

uDirect - Legit or Scam?

To answer this question, uDirect is a legit IRA firm. It has served its clients for more than a decade already and have excellent offers for both its products and services. 

You can also be given certainty when it come to their storage and safety of your precious metals and any type of investments.

It also has a multitude of files and requirements that must be accomplished first by the client before they can engage in any activity. Similarly, they offer aid and explanations to their investors regarding any query they might have.

Reviews and Ratings

I have spoken highly about uDirect at this point. You may have already been considering paying a click to their website, or even thinking of doing business with them already.

However, we must also consider the ratings and reviews of customers and reputable organizations regarding them. These feedbacks are completely out of their website's influence.

Better Business Bureau

The Better Business Bureau, or BBB, is a private, nonprofit organization whose aim is to advance marketplace confidence, according to its website.

Many individuals examine the BBB before fully committing to a company because many firms are accredited by the organization. uDirect is BBB recognized and has an A+ rating for promptly and fairly resolving consumer complaints.

Business Consumer Alliance

The Business Consumer Alliance is a non-profit whose objective includes assisting customers in settling business issues.

Although uDirect has not received any reviews at all, they were still given a very high AAA rating. This is due to their work ethics and respectful and qualified team.


TrustLink is a platform that helps businesses and consumers establish trustworthy internet relationships. Several business news are published on their site, including essential customer feedback and firm information.

uDirect has 51 customer reviews and complaints on their website. These testimonials provide valuable insight into how this company operates magnificently. The organization gave them a five-star rating.


Yelp is a corporation that collects reviews from the general public about businesses and organizations.

Garnering 49 reviews and complaints, uDirect has been given a 4 out of 5 for having good customer service and appropriate degree of professionalism

Pros and Cons

If you're considering to deal with uDirect, it's a good idea to weigh the advantages and disadvantages of this firm for your own good.


  • Wide array of products and services
  • Dependable and outstanding customer service
  • Comprehensive online documents and requirements
  • Transparency of fees


  • Company information is lacking
  • Terms and conditions may be too much for new investors
  • Cryptocurrency not available

Conclusion and Final Verdict

uDirect is a safe and reputable precious metals dealer and firm that is centered on giving their client a multitude of choices while educating them of their financial actions.

Excellent customer service, their openness to display their company fees in their simple website, and prompt resolutions to customer complaints are some of the positive aspects of the firm.

There are, however, some flaws that you must consider before investing or doing business with this firm.

You have to be careful when opening an account because it has a lot of requirements to be met which might overwhelm you. Their company team is also limited to the owner, with no other members being mentioned.

Overall, it is a great IRA company if you are planning to invest. We recommend this top precious metals firm if you are unwilling to be a part of uDirect and their client base.

Thank you for reading my uDirect Review. If you have any comments, please feel free to leave them in the designated section below.

Anis is a digital marketing expert that enjoys writing blogs and helping people avoid scams online; he is passionate about investing in real estate and gold; in his free time, Anis loves playing football, going to the gym, and hanging out with friends.

By the way, if you are tired of scams and want to invest with a legit gold company, check out my 6 top legit gold IRA companies of 2023!


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