Is FideliTrade a Scam? This Is The Truth (Updated Sept 2022)

September 25, 2022

Is FideliTrade a scam

Hello! Welcome to my "Is FideliTrade A Scam?" Review!

Last Updated: September 25, 2022

There seems to be quite a few companies offering precious metals. FideliTrade is one of them.

In this post, we will take a look at FideliTrade and answer some of the most common questions such as: Is FideliTrade a scam? What does FideliTrade offer? What reviews and complaints has FideliTrade received?

FideliTrade Review Quick Summary

Company Name: FideliTrade

CEO: Jonathon Potts


Services: Buying and selling of gold, silver, palladium and platinum coins and bars

Rating: 3/5

Is FideliTrade a scam logo

Fair Warning:

No matter what you are planning to buy, make sure to do thorough research before giving anyone your money. This is especially important if you spending a large amount of money on a product.

Many brands can have amazing marketing campaigns but lack professionalism. These companies can also use shady tactics like charging “hidden fees”.

With that said, never forget to do your due diligence before transacting with any company.

What is FideliTrade?

Is FideliTrade a scam website homepage

FideliTrade is a precious metal company. It has been in business since 1997 and is located in Wilmington, Delaware.

Clients can buy and sell precious metals with FideliTrade. This company offers bullion coins and bars of gold, platinum, palladium and silver.

FideliTrade claims to have low prices, fully insured deliveries, custody insurance of up to $1 billion, free limit orders, 30-day custody for free and no sales tax. These are all listed on the company’s website.

How does it work?

If you want to deal with FideliTrade, you can go ahead and fill out an online form from their website.

You can also call them to get assistance in starting out.

FAQs about FideliTrade

What are the payment methods for FideliTrade?

The company accepts payments in the forms of bank wire, personal checks and cash/credit card.

It’s worth noting that credit card payments are only up to $1,500 for existing customers and $500 for new customers.

What are the products and services offered by FideliTrade?

FideliTrade buys and sells gold, platinum, palladium and silver coins and bars. They can also be your dealer if you want to start an IRA account.

They operate with different IRA custodians and can help you buy metals to start an IRA account. If you deal with FideliTrade, you will be spared from shipping fees.

Does FideliTrade offer storage services?

Yes, FideliTrade use Delaware Depository in Wilmington, DE. The company also has custody services in Toronto, Canada as well as in Zurich, Switzerland.

Does FideliTrade offer segregated storage for precious metals?

Yes, you can choose whether to have your metals stored in segregated storage or not. Segregated storage means your metals are stored separately from the metals of other people.

Your metals will be individually packed and sealed in its own container. It will also have a label to signify that it is yours.

Non-segregated storage, on the other hand, means your metals will be kept in an assigned account and mixed with other people’s metals of the same kind.

Nevertheless, you can still buy, sell or take your items anytime regardless of your storage type.

Does FideliTrade have a great customer support?

FideliTrade’s support is actually not so bad. They can be reached through phone, email or regular mail.

Their website is also filled with informational materials that can assist people looking to invest in precious metals.

They have articles, news media, videos and a glossary to help inform people about all things related to precious metals.

What are people saying about FideliTrade? (Sep 2022 Update)

SEPTEMBER 2022 UPDATE: As of September 25, 2022, it still does not appear to exist in Trustpilot.

There appears to be hardly any reviews found online for FideliTrade. However, they do have a BBB rating of 5/5 based on 2 customers reviews:

Fidelitrade BBB Rating Sept 2022

Two reviews is not that many, though. Take it with a grain of salt.

Is FideliTrade A Scam?

FideliTrade is not a scam. They have been serving people for more than 20 years which says so much about the company’s stability.

They also have a real physical address which is unlike some of the new companies who only have an online presence.

These factors are just some of the major things you should look for when determining whether a company is worth your time or not.

As for FideliTrade, so far, all things check out. Still, it’s better to go through more resources until you feel very certain that you can trust this company with your money.

Are there any alternatives?

Augusta Precious Metals is also a great company to start your precious metal investments with. This company offers Gold IRA alongside selling precious metals.

They are best suited for people looking to invest in multiple investments at once. Augusta Precious Metals has great reviews and ratings online.


FidelTrade is a legit website offering legit services. So far, they seem trust-worthy. If there is one thing to add, thought, it's that the company doesn’t have any online ratings from its clients.

That might be a good or bad thing depending on how you look at it. It is great that nobody has a bad thing to say about the company.

However, it would be much easier to trust a company if actual people make actual testimonies about their experience with that certain company.

Reviews and ratings do not only give prospect clients and idea on how good the service of a company is, they also give people an idea on the volume of customers a company has.

Final Rating

3 stars out of 5

FideliTrade seems like a great company with a well-made website and great services. However, it’s hard to know what its clients think about them without much reviews and ratings to look at. With that, 3 stars out of 5 seem fair, at least for the end of 2022.

Meanwhile, if ratings is as important to you as they are to us, check out Augusta Precious Metals. They have received great reviews over the years coming from actual people. Click on the orange button below to learn more about Augusta Precious Metals.

Thank you so much for reading my "Is FideliTrade A Scam?" review! If you have any questions or comments, please feel free to leave them below in the comments section!

Check out my other reviews here!

  • FideliTrade is a great company to do business with, the process is easy and fast. Your business is to the penny at the moment of your call. They have the lowest premiums that I have found so far, they were recommended to me by a friend after trying many others throughout the country. If they treat a nobody like myself this well, I imagine a bigger player will save exponentially. I would rate them a 10, or A+++

  • I have had the privilege of working with the folks at Fidelitrade. They are the real deal. They take their mission of being a precious metals depository and commodity exchange service seriously.

    I observed their interaction with clients. Selling, buying, or just looking at their metals, coins, etc. Every client is treated with the utmost discretion.

    Their physical security, customer privacy, and in-house safeguards are equal to what one can expect from the US Mints. All employees and vendors alike are fully vetted.

    Having had a close experience with Fidelitrade for over 17 years, they are here to stay. They handle some of the most prestigious accounts in the world.

    Their public presence, while limited. Is the better side of common sense. Owning pre ious metals and coinage is private and should be as discreet as possible. They are a full service previous metal dealer. They are trustworthy to a fault. They are not a scam. They are the real deal.

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     Questions? Call 855-444-7022