Panda America Review (Is It To Be Trusted?) (Updated 2023)

August 24, 2023

Panda America Review

(UPDATED 2023) Welcome to my Panda America Review. If you are planning on purchasing products from this company, you should read this Panda America Review first.

It contains all the vital information you need to know to help you make an excellent decision on precious metals investing.

Without further ado, let's get started.

Panda America Review Quick Summary

Name: Panda America

CEO: Kitty Quan

Price: Varies depending on your investments

Rating: 3/5

Panda America Review logo


What is Panda America?

Panda America is a precious metals dealer that was founded in 1982. Its main purpose is to become the official U.S. distributor of the China Gold Panda bullion coins.

Due to the success of these coins as investments and collectibles, Panda America grew and developed to being a world renowned leader in modern numismatics, as well as precious metals.

Moreover, China Gold Panda is also IRA-eligible, which means that you can definitely include them in your Individual Retirement Account. Currently, Panda America is headquartered at Torrance, California.

Also, Panda America serves a leadership role in the marketing and distribution of modern issue coins. Currently, these are the brands and mints that Panda America distributes:

  • China Gold Coin Group, Ltd.
  • Komsco
  • Japan Mint
  • The Royal Mint
  • The Perth Mint
  • Royal Canadian Mint
  • South African Mint
  • Monnaie de Paris
  • Casa de Moneda de Mexico 

Panda America Company Management

Having any kind of relevant information regarding a company's management is a good indicator that it is legit. Most of the time, scam companies do not do this since it will compromise their illegal operations.

Currently, Panda America's website does not have any information on its company management.

However, a certain Kitty Quan is listed in Linkedin as the Panda America's CEO for over 35 years already.

Panda America Products and Services

Panda America offers gold, silver, platinum and palladium. Some of its top-sellers include American Gold Eagles, Canadian Maple Leafs, American Gold Buffalo, and of course, China Gold Pandas.

Other than precious metals, Panda America also offers coin jewelry and other collectibles. You can check out its product catalog in the company's website.

How to buy from Panda America?

Buying investment grade precious metals can be quite confusing, especially for the beginners out there. But don't worry. It is as simple as ordering other goods online.

With Panda America, you can buy precious metals in two ways:

  1. Visit their website and order online through its online store.
  2. Contact them via phone Monday thru Friday, 9 am to 5 pm, PST

Payment Methods

Purchasing precious metals from Panda America is also made easier through its flexibility in terms of payment methods.

Currently, Panda America accepts the following payments for both online and phone orders:

  • Personal check
  • Cashier’s check,
  • Money order
  • Bank wire
  • Credit cards (Visa, MasterCard, or Discover)

Shipping and Returns

In the US, Panda America ships products fully insured via USPS. It usually takes 10 business days for the precious metals to be delivered.

According to Panda America's website, they can ship virtually to any address around the world. However, some products may have restrictions, which means that they cannot be shipped internationally.

Shipping charges depend on the value of your orders. Below, you can see the shipping charges for domestic and international orders.

Panda America Review Domestic Shipping Fees
Panda America Review International Shipping Fees]

As for the cancellation policies, numismatic orders can be cancelled within 24 hours without penalty. If you decide on cancelling it after 24 hours, you should pay a 15% restocking fee.

Furthermore, cancelling bullion related items orders will also incur a 15% restocking fee.

On the other hand, return policies state that numismatic items can be returned within 7 days of receipt for replacement or refund. However, the items must be in the same condition as to when it was delivered, including the original packaging.

Returning certified coins will charge you a 15% restocking fee, unless there was a prior arrangement that was made.

How to sell to Panda America?

Panda America is also open to buying your precious metals for cash. They accept gold and silver coins, gold and silver bars, gold and platinum jewelry, scrap gold and platinum, etc.

There are two ways for you to do this:

  1. Sell your precious metals in person by visiting their physical address.
  2. Contact them via phone and inform them that you want to sell your precious metals. They will provide you with the instructions to mail your precious metals to them. Once a deal was made and they received the items, you will be compensated through a check.

Panda America buys precious metals based on their spot prices.

Does it offer any IRA services?

Currently, Panda America does not provide any IRA services, nor is it partnered with any IRA custodians.

However, it does offer IRA-eligible precious metals.

Panda America Ratings and Reviews

Below are the online ratings and reviews of Panda America.

  • BCA - AAA rating, no complaints and reviews
  • Yelp - 3.6 rating based on 7 reviews

UPDATE 2023: Panda America's Better Business Bureau profile is not available anymore.

For a precious metals company that has been around for a long time, Panda America does not have much ratings and reviews. 

There are a lot of investors out there, such as me, who always prefer to deal with precious metal companies with outstanding ratings and reviews because these can help in determining whether they are good or not.

One example is Goldco, that offers precious metals and is an industry leader at providing gold IRA services.

Panda America Pros and Cons


  • Offers a wide variety of products
  • You can sell to them
  • The website is informational
  • Has been in the industry for a long time


  • Lacks online ratings and reviews
  • No BBB profile

Is Panda America a scam?

To conclude this Panda America Review, let's answer this question.

Panda America is not a scam. It is a legitimate precious metals company. It has been operating since 1982 and it has an address. Most scam companies won't even last 5 to 10 years. And most of them do not have addresses.

Moreover, Panda America has an extensive selection of products. The only downside is the fact that it lacks a lot of online ratings and reviews.

If you wish to find a company with an excellent online reputation, check out my top recommendation below.

Thank you so much for reading my Panda America Review! If you have any comments or questions, feel free to leave them in the comments section below.

Anis is a digital marketing expert that enjoys writing blogs and helping people avoid scams online; he is passionate about investing in real estate and gold; in his free time, Anis loves playing football, going to the gym, and hanging out with friends.

By the way, if you are tired of scams and want to invest with a legit gold company, check out my 6 top legit gold IRA companies of 2024!


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