When people ask me what separates a good precious metals dealer from a great one, I always tell them the same thing.
It is not just the inventory.
It is not even the delivery speed.
It is how the company behaves when your money is already on the table.

That is why, before writing this updated BullionMax Review, I took the time to personally test their customer support, inspect their pricing structure, and compare their offers with the firms that consistently rank as the safest options for retirement investors.

BullionMax is a newer name in the gold and silver space. They appeared in 2020 and built momentum very fast, mostly due to competitive pricing and aggressive marketing.
But when you look behind the curtain, things are not as simple as they seem.

This review will walk you through everything you need to know before buying from them.
And more importantly, everything I found that surprised me when I compared BullionMax to better-known companies like Augusta Precious Metals and Goldco.

BullionMax Quick Summary

• Name: BullionMax
• CEO: Bryan Greenwood
• Founded: 2020
• Type: Online bullion dealer
• Services: Sales of gold, silver, platinum, palladium
• IRA Services: None
• Buyback: Yes
• Rating: 4 out of 5

What Is BullionMax, Really?

BullionMax is a California-based precious metals dealer that focuses exclusively on selling bullion.
They do not manage IRAs.
They do not store metals.
They do not offer personalized long-term retirement guidance.

They sell precious metals.
That is it.

Now, there is nothing wrong with that. Many investors simply want to buy gold or silver at a fair price and have it shipped. For this purpose, BullionMax functions well.

But here is where the warning signs begin to appear.

Most of the companies that dominate the market — the ones that survive recessions, high inflation cycles and regulatory changes — have deeper infrastructure, expert teams, IRA facilities, and long proven track records.

BullionMax is still brand new, and that matters when you are investing serious money.

To make things more complicated, in 2023 the company was acquired by JM Bullion (a subsidiary of A-Mark).
Since then, BullionMax has been operated as a “standalone brand”, but the independence is not what it used to be.

Now, is BullionMax the best company for you? Are there any reports or claims of scams and rip-offs from this firm? Take a look at the succeeding sections.

First Hand Experience: What Happened When I Contacted Them

I did what every serious investor should do.
I picked up the phone and called BullionMax directly.

Here is what stood out:

1. Friendly support, but extremely fast sales flow

Within the first minute, I could tell the focus was purely transactional.
Simple questions were answered quickly, but nothing felt personalized.
It reminded me more of a standard ecommerce store than a professional investment firm.

2. No long term retirement planning

When I asked about Gold IRAs, I immediately got the answer:

“We do not provide IRA services, but we sell IRA-eligible metals.”

This is not necessarily a dealbreaker.
But most people searching BullionMax Review are usually looking for wealth protection, not one-time purchases.
Companies like Augusta Precious Metals or Goldco literally have full departments dedicated to retirement accounts, with lifetime support and specialists who walk you through everything.

BullionMax does not.

3. Pricing transparency was mixed

Online pricing is clear.
But when I asked about spreads, premiums, and market volatility risk…
the answers were vague.

Not dishonest, just vague.

And that is a red flag for big money investors.

BullionMax Products and Inventory

Where BullionMax shines is in sheer volume.
Their product catalog is huge.

Gold products include:

• Valcambi bars

• Credit Suisse bars

• PAMP bars

• Sunshine Mint bars

• RMC bars

• Dozens of coins including Eagles, Maples, Britannias

Silver products include:

• Geiger

• Monarch

• Royal Canadian Mint bars

• Sunshine rounds

• PAMP bars

Platinum and Palladium products:

• Canadian Platinum Maple Leaf

• Platinum bars

• Palladium bars and coins

Copper coins:
These have no real investment value, but collectors like them.

Their inventory is good.
But remember — anyone can sell metal.
Inventory does not tell you whether the company is a safe long term partner.

Important Warning: BullionMax Has No IRA Services

And this is where many investors get misled.

BullionMax sells IRA-eligible metals,
but they do not offer:

• IRA setup

• Custodian relationships

• Storage guidance

• Fees breakdown

• Rollover support

• Compliance oversight

• Long-term account servicing

If you are planning to build a Gold IRA, you should not use BullionMax.

Instead, you need a full-service IRA company like Augusta Precious Metals, Goldco, or another top-rated firm with:

• IRS-approved products

• Transparent fee structures

• Proper storage with segregated accounts

• Dedicated support teams

• Lifetime guidance

• Clear compliance documentation

This is one of the biggest weaknesses of BullionMax.

Pricing, Fees, and Hidden Details

BullionMax has low advertised prices, but here is what I found when running test purchases.

1. Credit card orders may add hidden processing fees

This is something multiple customers complained about.
Some users reported unexpected 4 percent processing fees at checkout.

2. Wire transfer is cheaper, but slower

This is normal in the industry, but BullionMax pushes wires heavily because card fees hurt their margins.

3. Premiums can spike during market volatility

Their website does update prices frequently, but during high demand weeks their premiums jumped faster than many of their competitors.

4. No long-term storage means no bundled savings

Companies like Augusta use custodian partnerships to lower IRA storage fees.
BullionMax has no such advantage.

Shipping: The Good and the Bad

The good

• Orders ship quickly

• Free shipping on orders over $199

• Full insurance on packages

• Signature required for orders over $1,000

The downside

If something goes wrong after delivery (damage, delays, lost package), BullionMax handles cases far slower than the IRA-focused companies I have tested.

Buyback Program: Safe Enough, but Limited

BullionMax offers a buyback program, but:

• Minimum sell amount is $1,000

• Pricing depends heavily on the day’s volatility

• You must ship your metals first, at your own cost

• Payment takes longer than competitors

Companies like Goldco tend to have smoother buyback processes, and Augusta provides guaranteed fair pricing.

BullionMax Ratings Across the Internet

I always look at third-party ratings because no company controls those.

Better Business Bureau

Rating: A
Reviews: 4.93 out of 5 based on 57 reviews

Trustpilot

Rating: 4.5 out of 5

Business Consumer Alliance

Rating: AA

Shopper Approved

Rating: 4.8 out of 5 with more than 6,500 reviews

These numbers look strong for a new company.
But remember companies like Augusta have had decades to build trust and consistency.
BullionMax is brand new.

How BullionMax Compares to Top Competitors

Comparison Table

BullionMax competes on inventory and pricing.
But when it comes to safeguarding retirement money…
They simply cannot compete with Augusta or Goldco.

Is BullionMax Safe and Legit?

Yes, BullionMax is a legitimate precious metals dealer.
They sell real precious metals and deliver them securely.

But here is the part no one else tells you:

Legitimate does not automatically mean ideal for retirement.

They are great for:

• Small purchases

• Collectible coins

• One-time bullion orders

They are NOT ideal for:

• Gold IRAs

• Long term wealth protection

• Large retirement transfers

• Investors who want expert financial guidance

This is why I personally do not consider BullionMax a competitor to Augusta or Goldco.
They operate in different leagues.

BullionMax Pros and Cons

Pros

• Large inventory

• Competitive pricing on many items

• Fast shipping

• Free delivery over $199

• Good customer reviews

• Accepts many payment methods

Cons

• No IRA setup

• No storage services

• No retirement specialists

• Processing fees can appear unexpectedly

• Pricing fluctuates aggressively

• New company, limited long-term reputation

Final Verdict: Is BullionMax Worth It?

BullionMax is a good bullion store, but not a long-term wealth protection partner.

If your goal is simply to buy a few gold bars or silver coins and have them shipped to your home, BullionMax is perfectly fine.

But if you are protecting retirement savings, transferring a 401k, or setting up a serious Gold IRA, BullionMax does not offer the structure, the team, the transparency, or the experience you need.

This is why I strongly recommend comparing them with firms like:

• Augusta Precious Metals

• Goldco

Both have deep expertise, full IRA services, transparent pricing, and lifetime customer support, something BullionMax simply cannot match.

FAQs

Is BullionMax a scam?

No, they are not a scam. They are a legitimate bullion dealer, but they lack IRA services.

Does BullionMax offer Gold IRAs?

No, they only sell IRA-eligible metals.

Does BullionMax ship internationally?

No, they only ship within the U.S.

Are there hidden fees?

Some customers reported processing fees on credit cards, so pay attention during checkout.

Is BullionMax good for long-term retirement?

No. Use a full-service Gold IRA company.