GoldPro Review (Is It A Legit? Exposed! (Updated 2023)

February 22, 2023

GoldPro Review

Welcome to my GoldPro Review.

(UPDATED 2023)

If you are interested in purchasing products from this company, you should read this GoldPro Review first in an effort to avoid being scammed and wasting both your time and money.

Can you trust GoldPro? Is it worth it? You will learn everything about it right here.

If you wish to jump right away to our top recommended precious metals firm, click here!

Let's get started.

GoldPro Review Quick Summary

Name: GoldPro

Owner: Mike White

Price: Varies depending on your investments

Rating: 1/5

GoldPro Review logo


What is GoldPro?

GoldPro is a company run by a family, it specializes in helping people purchase and sells precious metals smoothly and you won’t encounter any problems.

This company has built a name in the market and they cherish these two values - honesty and integrity.

GoldPro is a company that goes beyond. It is resilient, strong-willed, persistent, and committed to serving its clients with the best services.

It is the staff members’ priority to make sure that GoldPro is at the top and prove to the clients that they did the right choice and that they are worthy.

UPDATE (2023): The website is no longer accessible. This is a concern that is raised in BBB.

Owner Background

Michael White established Goldpro in Vidor, Texas. The company is partnered up with several wholesale companies to provide good services, as well as to ensure the smooth transport of precious metal products from one location to another in the U.S.

Mr. White has a well-decorated background and experience in the world of finance, also in precious metals. He launched his career into the industry by being broker of one of the country's biggest precious metals firms.

However, during his 5-year time with the said company, he observed that other brokers marked up the precious metals to extremely high prices without transparency.

This contradicted his Christian values, which led Mr. White to leave the company. His main goal was to help clients in maximizing the returns on their investments to secure their futures.

After leaving that company, Mr. White worked at Merrill Lynch as a traditional investment advisor where he became a top performer. But, he just felt that it wasn't his calling. He realized that his passion is working with precious metals.

GoldPro Products

GoldPro has a product catalog in its website. The company offers a wide range of precious metals. Currently, the categories of products it offers are the following:

  • Gold - e.g. World Gold, US Gold, Krugerrands, Australian Gold. Philharmonics, Gold Britannia, Eagles, , Buffalos and many more
  • Silver - e.g. Britannia, Eagles, Philharmonics, Silver , and Canadian Silver coins
  • Platinum - e.g. Eagles and Australian platinum
  • Palladium - e.g. palladium bars and maple leaves

Can you sell products to GoldPro?

GoldPro gives you the choice to sell your gold and silver products to them.

As one of the major companies that sell precious metals in various forms such as rare coins, bullions, and numismatics, GoldPro wants to develop trust with their clients.

If you want to do so, you just need to request a quote for the product that you want to sell. A customer staff will then walk you through the rest of the steps.

Does it offer IRA services?

Yes, the company does. The precious metal IRAs has three main benefits and these are:

  1. Diversification - it’s an opportunity for you to diversify your portfolio of investments using assets that are stable so you’d feel more secure about retiring
  2. Tax efficiency - Precious metal IRAs give you tax benefits that you don’t know if you invest in different assets
  3. Stability- Using a gold IRA to invest makes you feel more secure about the market’s unexpected rise and drops as the globe’s powerful currencies gradually lose their value.

GoldPro partners with New Direction Trust Company. This is how they are able to offer precious metal IRA services.

New Direction Trust Company is a famous precious metal IRA custodian. To open a gold IRA account, you will need to answer and follow the steps below:

  • Application (Login Credentials)
  • Personal Information (Contact and account details)
  • Investment details (Funding options, products etc.)
  • Finishing up (Fees and payment options)

GoldPro Shipping Options

When you have chosen the products you want to buy and paid for them already, GoldPro will have to wait for them to receive your money. Once they do, they will start to process the shipping right away.

They will pack your orders and send them to the address indicated in your account. Usually it would take 28 business days unless your location will take a shorter amount of time.

There are certain situations in which there could be any delays on the shipping. GoldPro will then ask the clients to allow up to 50 business days to receive the orders.

Take note that all of the orders from the company are fully insured by GoldPro itself. The insurance policy covers anything that will happen to the packages during the shipping.

However, if the client did specify to just have the package be left outside of their house without being signed, or leave it with someone else, then GoldPro will not hold any liability to whatever happens to the package when the package will not be in your possession.

GoldPro Ratings and Reviews

Currently, GoldPro only has reviews and ratings from two websites.

  • BBB - 2.33/5 rating, F rating based on 43 complaints and 3 reviews, not BBB accredted
  • Trustpilot - 4.2/5 rating based on 142 reviews

BBB Alert

GoldPro Review BBB alert

As you observed above, GoldPro has good ratings from Trustpilot but it has a very bad rating in BBB. This is because of the several complaints it received.

Moreover, there is a current alert against it about a pattern of complaint. There have been a series of similar complaints from various clients.

Clients have alleged that they paid their orders in full but they either not received the packages or not delivered in a timely manner.

Moreover, GoldPro failed to provide tracking numbers of the orders, and failed to honor refunds. Apart from that, GoldPro never answered any calls or helped with their concerns.

In fact, currently, the website is down and is not accessible. And lastly, it has been discovered that there is a new business that uses the same phone number that GoldPro used! The new business name is called Big Thicket Coin And Bullion.

This is truly indeed alarming and I suggest that for the meantime, you steer away from purchasing precious metals from GoldPro. Take it from these clients.

GoldPro Pros and Cons


  • Wide variety of products
  • Good Trustpilot rating


  • Lacks ratings and reviews
  • Has an F rating in BBB
  • Website is no longer accessible
  • BBB alert
  • Bad customer service

Is GoldPro a scam?

Let me conclude this GoldPro Review with my answer to this question. GoldPro is not a scam. It is a legit and genuine precious metals company that offers good products and services. It did offer real products.

However, currently, there have been a lot of reports and complaints against it. In BBB, it received an F rating and is not BBB accredited.

Furthermore, a lot of clients have shared similar complaints, which led to the BBB alert on the company.

First and foremost, the company failed to deliver products or not deliver them on a timely manner. Also, they failed to address the concerns of their clients. No answered calls and even the website is down!

And there is this discovery of a new business in town with the same phone number. It could be possible that they are the same company but just a different name.

For the meantime, I really suggest that you should look for a better company. If you wish to save time, you can check out my top recommendation below.

Thank you so much for reading my GoldPro Review. If you have any comments or questions, feel free to leave them in the comments section below.

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Anis is a digital marketing expert that enjoys writing blogs and helping people avoid scams online; he is passionate about investing in real estate and gold; in his free time, Anis loves playing football, going to the gym, and hanging out with friends.

By the way, if you are tired of scams and want to invest with a legit gold company, check out my 6 top legit gold IRA companies of 2024!


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  1. Re: Goldpro,LLC
    It Might be legitimate company but it received my money and refuses to ship product since Septemner 2020. Also has not refunded money. I took it to an Atty and found that there are several lawsuits/ judgements for over 100K. Mike White (if that is his real name)didn't even bother to hire an atty to fight the suits. The FBI says that it is a civil matter.

  2. I purchased a sizable investment in US Mint silver dollars from Gold Pro. I needed to travel and didn’t want the shipment following me on my itinerary with no way to secure it. So, I asked for the delivery to be NLT today.

    Mike White and his team went far out of their way to ensure that the items were delivered within the time frame needed. In fact, as far as I am concerned, they paid an exorbitant amount of money to guarantee shipment by noon today.

    I waited all morning and as the noon threshold approached, I checked my texts to see that I was still in the delivery queue. FedEx sent me a text they attempted delivery at 1106 EST.

    I was working on a window in my dining room from 1000 hours forward. The delivery person would have had to walk within 3 feet on the deck which extends 70% across the front of my house.

    I also live on a culd-a-sac and even if they attempted to deliver it to any of the other 4 houses besides mine, I would have seen their delivery truck.

    I called FedEx and filed a complaint because either the delivery person attempted delivery at a different residence or they lied.

    I have a ring doorbell camera which is attached to my doorbell which you can hear all over the house. Besides, my protective Labrador Retriever service dog would have been activated and barking without the doorbell.

    I called Mike and reported the occurrence to him. I told him I was astonished at FedEx. I also felt a responsibility to file the complaint on both of our behalves. Like I said, he spent a wad of cash to facilitate the delivery.

    I appreciated the opportunity to partner with Gold Pro in purchasing specie as a hedge against inflation. They are now my “go to” company for future purchases.

    All throughout this transaction, they won my loyalty.

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