US Money Reserve Review 2023: Safe Investment or Scam?

June 30, 2023

U.S. Money Reserve Review

Welcome to my US Money Reserve Review

First, I'd like to congratulate you on looking up a company before handing over your hard-earned money! Most people wouldn't, that is why they end up getting scammed and losing money.

Although there are several good companies you can choose from, there are also a lot of scammers whose agenda is to only trick you into investing with them and eventually running with your money.

After reading my US Money Reserve Review, you should understand this company's crucial and essential details. So, without further ado, I think we should get started.

US Money Reserve Review Quick Summary

Company name: US Money Reserve

Website: www.usmoneyreserve.com

CEO: Angela Roberts

Price: Varies depending on your investments

Rating: 3/5

U.S. Money Reserve Review logo

What is US Money Reserve?

US Money Reserve, also known as United States Rare Coin & Bullion Reserve, is a private distributor that deals with gold and other precious metals. The company was founded way back in 2001 by gold market experts.

The company claims to be the largest dealer and distributor of precious metals, like gold, silver, and platinum, in the whole country. That said, US Money Reserve does not deal in other countries and only sells to US residents.

US Money Reserve has earned a reputation for its outstanding customer services and in-store features, making it a top competitor in the precious metals market.

The company claims to offer its clients a buyback guarantee, and they also refund coins within 30 days from the initial purchase. US Money Reserve gives away an informational kit about gold-buying for free to anyone interested.

US Money Reserve is a member of the American Numismatic Association (ANA), the Professional Numismatists Guild (PNG), and the Better Business Bureau (BBB).

US Money Reserve Review: Products

US Money Reserve offers various precious metals, including gold, silver, platinum, and palladium. Please note that prices for precious metals can fluctuate daily, so check out their whole product catalog on their website.

  • Gold: US Money Reserve offers a wide variety of gold products. These include bars, American coins, Austrian Philharmonics, Canadian Maple Leaf, and rounds.
  • Silver: US Money Reserve also offers a wide variety of silver products. These including bars, American coins, Eagle Monster Box, and rounds.
  • Platinum and Palladium: US Money Reserve offers a limited selection of platinum and palladium products, including bars and coins
  • Jewelry and Collectibles: They have precious metals jewelries, precious metals gift cards, and collectible coins and other precious metal items.

Their best coins include:

  • 1 OZ. IWO JIMA SILVER BULLION COIN
  • 1 OZ. GOLD AMERICAN BUFFALO COIN
  • 1 OZ. IWO JIMA GOLD BULLION COIN
  • 1 OZ. SILVER AMERICAN EAGLE COIN

US Money Reserve Review: Gold IRAs

US Money Reserve offers gold, silver, and platinum IRAs. They can help you start a new gold IRA account or transfer funds from your current IRA account.

If you have an existing IRA account and 401(k) or 403(k) plans, US Money Reserve allows you to transfer a part or entire investment into a gold or other precious metal IRA.

After you've set up your IRA and funded it, the company will send your purchased products to a secure IRS-approved depository.

US Money Reserve Review: Fees & Costs

As like all precious metal companies, US Money Reserve have fees and costs along with their prices, transactions, and services too. The fee varies depending on the product and the amount that you purchase.

US Money Reserve's gold IRA account annual fee is $250. They will, however, waive the $250 worth of setup and storage fees during your first year if you make qualifying purchases.

In addition to these fees, US Money Reserve may also charge other fees, such as a dealer markup or a premium for numismatic coins. These fees will be disclosed to you before you make a purchase.

Also, take note that the company's gold and silver coin prices can differ depending on the latest market rates.

US Money Reserve Review: Payment Methods

US Money Reserve accepts various kinds of payment methods. For online orders from the US and Canada, they accept VISA, MasterCard, AMEX, and Discover as payment.

Moreover, they also accept bank wires. There are different guidelines or conditions for each payment. For a more brief list, take a look below:

  • Credit cards: US Money Reserve accepts Visa, MasterCard, American Express, and Discover.
  • Debit cards: US Money Reserve accepts Visa and MasterCard debit cards.
  • Bank wires: US Money Reserve accepts bank wires for orders over $1,000.
  • Cashier's checks: US Money Reserve accepts cashier's checks for orders up to $50,000.
  • Personal checks: US Money Reserve accepts personal checks for orders up to $5,000.
  • Money orders: US Money Reserve accepts money orders for orders up to $5,000.

Credit Card

There is no minimum amount of order for credit card payments. However, there is a maximum of $10,000 worth of orders that you can pay via credit card to prevent scams and fraud.

If your orders amount to more than $10,000, you must contact the company to secure payment.

Bank Wire

The company only accepts bank wire as a form of payment for orders with a minimum of $1,000. Furthermore, there are no dollar limits for this payment.

US Money Reserve will send you wiring instructions to proceed with your payment. Also, the company must receive the bank wire within one business day of placing your order.

Personal Check

If you would like to pay through a personal check, you can contact US Money Reserve. Usually, the company only accepts personal checks for purchases above $5000.

US Money Reserve Review: Shipping Services

US Money Reserve usually ships its products via US Postal Service or UPS. The US Postal Service can ship to a P.O. Box. However, UPS can only ship to physical addresses.

The shipping method may vary depending on your orders. Moreover, all orders are fully insured and require a signature the moment they are delivered.

US Money Reserve charges a flat shipping fee for all orders. The fee is currently $15 for orders under $500 and is waived for orders over $500.

US Money Reserve Review: Storage Services

The company lets you choose to store your precious metals at home. They will deliver your precious metals in a secure container, and you will be responsible for its storage. Don't worry, US Money Reserve will provide you with guidelines how to do that!

US Money Reserve does not have storage services and they only do it through third-party storage. You will have access to your precious metals 24/7 in the secure facility through an online portal which you can access in the website.

The facilities are secured and your metals are insured with their full value while they are in storage.

Educational Services

The company takes pride in educating their customers and client. With that, they have specific educating resources and materials in their website, free to access for everyone.

You can take a look at the free gold information kit, as well as their video room, which contains helpful videos about precious metals, client testimonials, and US Money Reserve news.

Their videos are also informative and easy to understand. They even cover topics such as how to identify counterfeit coins and how to protect your precious metals from theft.

US Money Reserve Customer Service

A major reason why US Money Reserve is one of the leading and biggest precious metal company in the USA is their impeccable customer service. Customer satisfaction is a priority with them.

Firstly, the company offers a special buyback guarantee, which allows customers to return any precious metal products that are within 30 days from purchasing. Take note that the product must be returned in their sealed containers, and that the refund is only the item price.

The customer service team are knowledgeable about precious metals, and they are always responsive and willing to answer your questions and help you with your needs because they are available 24/7.

Executive Team and Leadership

The CEO of the company is Angela Roberts, who is the first and only female CEO in the precious metals industry - she was even featured in Forbes.

  • Angela Roberts - Chief Executive Officer & President
  • Scott Schmidt - Chief Financial Officer
  • Christol Farris - Vice President of Media
  • Jim Warren - Vice President of Marketing and Communications

The US Money Reserve executive team is comprised of knowledgeable, experienced, and proven experts in the field and industry of precious metals.

US Money Reserve Affiliate Program

Unfortunately, US Money Reserve does not have an affiliate program. Therefore, there are no opportunities for partnerships and receiving commissions off of sales generated.

However, they do have a referral program, which similarly works like an affiliation. The referral program allows anyone to earn money by referring anyone to US Money Reserve's website. When they make a purchase, you will earn a commission on the sale.

You can share your links anywhere, and you can even embed it in blogs and posts. The said referral commission is about 5% of the purchase price done.

Is US Money Reserve US Mint?

No. This is a common misconception between the two. The US Money Reserve does not have any affiliations with the US Mint or the US government. However, the company is one of the country's biggest dealer and distributor of US precious metals and coins.

Be aware that US Mint is NOT BBB accredited. It seems like they have a similar website called American Mint, but this website appears to be a scam because I have read a lot of negative comments about it.

Does this mean US Money Reserve is a scam? Probably not, but it's a red flag! 

US Money Reserve Against Competitors

Before you invest in precious metals, it is important to do your research and understand the risks involved. There are many reputable precious metals companies, but there are also some scams out there.

The following below is how US Money Reserve fares against major competitors like Augusta Precious Metals, Money Metals Exchange, and SD Bullion
US Money Reserve Logo

4.5/5

Products

Gold, platinum, silver,  palladium

Services

Buying, selling, storage

Shipping

Free shipping on orders over $25k Shipping is $15 for orders under $499.

Money Metals logo

4.5/5

Products

Gold, Palladium, silver, platinum, and rhodium

Services

Buying, selling, storage, loans

Shipping

Free shipping for orders over $500. $7.97 shipping for orders under $500.

Augusta

4.5/5

Products

Gold, platinum, silver, rare coins, and palladium

Services

Buying, selling, storage

Shipping

Free shipping for orders over $2500. $45 shipping for orders under $2500.

SD Bullion

4.5/5

Products

Gold, platinum, silver, copper, and palladium

Services

Buying, selling, storage

Shipping

Free shipping for orders over $199. $9.95 shipping for orders under $199.

US Money Reserve Review: FAQs

Does us money reserve accept cryptocurrencies?

Yes. US Money Reserve uses Bitpay in processing all cryptocurrency orders. Simply contact them to arrange for this.

what shipping carrier does us money reserve use?

It depends on the order, but it will be either the US Postal Service or UPS. The US Postal Service can ship to a P.O box, while UPS can only ship to a physical address.

Rest assured, all coin orders will be registered and insured. Upon receiving the order, the customer is required of their signature.

How fast can i receive my order?

Your order processing time begins the moment your payment is cleared by the company and when your order is prepared and shipped.

Usually, it takes 3 business days for your orders to be delivered to you.

US Money Reserve Reviews and Ratings (Updated June 2023)

US Money Reserve BBB rating

U.S. Money Reserve Review BBB new rating May 30

Currently, US Money Reserve's BBB rating has declined to 3.82 out of 5-star ratings, based on 51 reviews. Moreover, it received six complaints in the last 12 months.

This rating is very underwhelming for a company that has been in the industry for quite some time. Nevertheless, US Money Reserve has an A+ BBB rating and they have been accredited since 2020.

US Money Reserve BCA rating

U.S. Money Reserve Review 2023 May BCA Rating

Another rating that US Money Reserve has online is from BCA. However, it only received seven reviews with an average rating of 4 out of 5. Although 4/5 is good, the sample size of the reviewers is tiny, making it less impressive if we compare it to the other precious metal companies.

US Money Reserve Complaints

US Money Reserve has had multiple complaints from dissatisfied customers. But it is important to note that this does not make the company a scam. The number of positive experiences still outnumbers the negative ones.

However, it is important to know what sentiments previous customers had with US Money Reserve so that you will know what tendencies can occur when you invest with them.

US Money Reserve Review
US Money Reserve Review

As you can see, a customer have complained that her grandmother was a victim of high-pressure sales tactics, and worse is that the melt value of gold that arrived isn't the exact value that was ordered.

US Money Reserve Employee Reviews

US Money Reserve has a mixed rating on employee review websites. Some employees have shared grateful and positive sentiments, praising the company's commission structure and excellent training.

However, there are also some who complained about the high-pressure and stressful sales environment and overload on work.

US Money Reserve
Employee Complaint
Complaint 2

US Money Reserve Pros and Cons

Pros

  • Accepts rollovers for existing 401(k)s accounts
  • Has online resources
  • Wide variety of products
  • Good ratings and reviews

Cons

  • Annual fees
  • Lacks ratings and reviews
  • Has some complaints in BBB and Reddit
  • Even the employees have negative reviews 

Is US Money Reserve a Scam?

In conclusion, I'll ensure that US Money Reserve is not a scam. It is a legit precious metals company run by veterans in the industry. Moreover, it offers good products and services.

Although it has good ratings and reviews, it only got these from two websites, BBB and BCA. Moreover, the company did receive an alarming number of complaints posted in BBB.

Additionally, the lawsuit I mentioned earlier is a big red flag. So, in my final opinion, it's a legit company that is unreliable!

We have reviewed over 200 companies; the one that stands out is Goldco. They have a lot of positive reviews and high ratings; you should check them out!

Thank you so much for reading my US Money Reserve Review! If you have any comments or questions, feel free to leave them in the comments section.

Impressed by Our Insights? Explore Goldco Further and Make an Informed Choice Today!

Anis is a digital marketing expert that enjoys writing blogs and helping people avoid scams online; he is passionate about investing in real estate and gold; in his free time, Anis loves playing football, going to the gym, and hanging out with friends.


By the way, if you are tired of scams and want to invest with a legit gold company, check out my 6 top legit gold IRA companies of 2023!

Anis

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