Disclosure: If you decide to work with Augusta Precious Metals through the links on this page, I may receive a referral fee. This never increases your cost, and I only recommend firms I would feel comfortable using for my own retirement savings.
When I started my own Augusta Precious Metals review, I wanted more than marketing lines. I wanted to know how they actually treat people once you call them and ask about a gold IRA.
So I picked up the phone and spoke with their team myself.
I asked about fees, storage, rollover timing and the parts most companies avoid.
The call felt slow and steady, almost like a real lesson. No pushing, no hurry, just clear answers.
After that, I went through their ratings, public filings and the small handful of complaints to see if everything matched what I heard on the phone.
I also compared their process with other gold IRA companies I have spoken with over the years, so you can see exactly where Augusta shines and where the limits are.
If you are looking for an Augusta Precious Metals review that comes from real calls, real paperwork and real client outcomes, this one will give you a simple and honest picture from start to finish.
- Quick Summary Of Augusta Precious Metals Review
- Why Listen To Me About Augusta Precious Metals
- What Is Augusta Precious Metals
- Augusta Precious Metals Review: the Pros & Cons
- What Makes Augusta Precious Metals Different
- What Precious Metals You Can Buy
- Augusta Precious Metals Fees & Costs
- Storage, Security & Insurance
- How To Open A Gold IRA With Augusta, Step By Step
- Buyback, and What It Really Looks Like When You Want To Sell
- Real Risks You Still Need To Respect With Augusta's or any Gold IRA
- Augusta PM, Trustpilot, BBB, Reddit Ratings, Are there REALLY No Complaints?
- Competitors & Alternatives to Augusta Precious Metals
- Augusta Precious Metals vs the Competition: common questions I see
- Who Should Choose Augusta, And Who Should Not
- Augusta Precious Metals Review: the Affiliate Program (Warning for Investors)
- Augusta Precious Metals FAQ
- Final Verdict, Is Augusta Precious Metals Worth It In 2025
Quick Summary Of Augusta Precious Metals Review
- Name Augusta Precious Metals
- Website AugustaPreciousMetals.com
- Phone Number: 855-913-4640
- Location & Headquarters: Casper, Wyoming, with offices in Beverly Hills, California
- Founded 2012
- Minimum Investment: 50,000 dollars for a gold or silver IRA
- Specialty: Gold and silver IRAs and cash sales, no crypto, no complicated side products
| Review Site | Rating | Notes |
|---|---|---|
| Better Business Bureau | Accredited 4.9 out of 104 reviews | Â |
| Â | Â | Â |
| Trustpilot | About 4.8 to 4.9 out of 223 reviews? | Â |
| Consumer Affairs | About 4.9 out of 165 reviews? | Â |
| Google Reviews | Around 4.9 out of 5, hundreds of reviews | Â |
Promotions
Zero fees for up to 10 years for qualified accounts, plus free gold for new IRAs, subject to change; check with Augusta for the current offer.
My Rating
4.9 out of 5
My Quick Verdict
In more than a decade of reviewing precious metals companies, Augusta is the one that combines serious education, clean compliance, very strong reviews, and a calm experience when you actually get on the phone.
It is not for everybody, the fifty thousand dollar minimum filters out smaller accounts, but for serious retirement money I put Augusta at the top of my list.
Next step if Augusta is on your shortlist
If you have at least $50,000 to roll into metals and you like the idea of a calm, guided process, the easiest way to judge Augusta is to speak with them yourself. One short call will show you whether their education-first style matches what I describe in this review.
Call Augusta or request their free gold IRA kit here.
(This link takes you to Augusta Precious Metals? official site.)
Why Listen To Me About Augusta Precious Metals

I have spent years on the phone with gold companies, comparing what they promise on the website to what shows up in the paperwork and on the invoice.
When I personally called Augusta Precious Metals, the experience stood out for a few simple reasons.
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The call felt like a lesson, not a sales pitch.
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They asked more questions about my situation than about my credit card.
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They explained risks and limits clearly, for example, they talked about what they could not promise, which many companies skip.
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At no point did I feel rushed into decidingÂ
I also went through hundreds of verified reviews, BBB files, and risk disclosures, to see if the calm and professional tone on the phone matched the way they treat clients over time. So this review is a mix of my own calls, the paperwork I checked, and public records and ratings.
I still want you to talk with Augusta yourself, but by the time you finish this review you should feel like you have already sat through that first call with them.
What Is Augusta Precious Metals
Augusta Precious Metals is a precious metals dealer that focuses on helping retirement savers add physical gold and silver to self directed IRAs and to non IRA portfolios.
The company:
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Was founded in 2012
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Focuses on gold and silver only, not crypto, not platinum, not palladium?
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Uses well known custodians for IRAs
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Uses private, non government depositories for storage, such as Delaware Depository and International Depository Services in Dallas
Augusta has built its brand around three themes.
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Trust
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Education
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Empowerment
You see this in the way they market themselves, but more important, you see it in how they operate. There is a whole education department built around Devlyn Steele, a Harvard trained economist who runs private web sessions for potential and current clients.?
If you want to see how their process would look with your own retirement accounts, you can request Augusta?s free gold IRA guide and education call here and ask them your questions directly.
Augusta Precious Metals Founder & CEO
The person behind this accomplished company is Isaac Nuriani.
He is an economics degree holder (with honors) from the University of California, Los Angeles.
Moreover, Isaac is a member of Ethics.net, the Industry Council for Tangible Assets (ICTA), and a silver and gold IRA advocate.
Before Augusta Precious Metals, Isaac spent years helping American seniors with their financial needs.
He then made it his life’s mission to educate the public about the potential retirement issues that economic policies cause, issues that favor huge banks, rather than individual retirement savers.
With this, he started Augusta Precious Metals and helped many retirees protect their portfolios and educate them about the advantages of precious metals.
Joe Montana & Media Endorsements
Augusta often mentions that Hall of Fame quarterback Joe Montana became a client after his personal advisors reviewed gold companies and picked Augusta. He later became an ambassador for the company.
Augusta also shows recognition from outlets like Money, Investopedia and others, for example Money.com has called Augusta the Best Overall gold IRA company, and Investopedia has highlighted its transparent pricing.
Endorsements alone do not make a company, but in this industry, it is rare to see this level of praise combined with almost no complaints.
Augusta Precious Metals Review: the Pros & Cons
| Augusta Precious Metals Pros | Augusta Precious Metals Cons |
|---|---|
| A plus rating at BBB and AAA at BCA with almost no complaints | Minimum of fifty thousand dollars to open an IRA, above industry average |
| Thousands of five star reviews across Google, Consumer Affairs, Trustpilot, Yelp and others | Only serves United States clients |
| Strong focus on education, including one on one sessions with a Harvard trained economist | Focuses on gold and silver only, no platinum or palladium |
| Lifetime customer support for IRA clients | No online cart for IRAs, orders must be placed by phone |
| Clear fee structure, no management fee, only custodian and storage fees | Buyback program is strong but not legally guaranteed, same as all dealers |
| Promotions such as zero fees for up to ten years for qualified accounts and free gold on new IRAs | Not suitable for investors with less than fifty thousand dollars |
| Real help with rollovers from 401k, 403b, TSP, traditional and Roth IRAs | Not ideal for people who want fast online checkout with no phone calls |
| Strong depository partners, insured shipments and secure vault storage | ? |
| Simple product menu focused on IRS eligible gold and silver | ? |
What Makes Augusta Precious Metals Different
Education First, Sales Second
With many precious metals dealers, the pattern is simple. You request a free kit, they call you three times a day, and if you whisper inflation, they push you into a decision.
Augusta flips that around.
When I personally spoke with their team, the first call felt almost like a short class about how gold IRAs really work. We covered:
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What a self directed IRA is
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Which metals are allowed and why
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How rollovers work in practice
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Common mistakes that lead to IRS headaches
They also have:
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A printed and digital gold IRA guide
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Regular market updates and recorded videos
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A private educational web conference with Devlyn Steele for people who are serious about learning before they buy
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The key detail, there was no rush to get in before Friday, no scary charts. They explained risks and benefits in plain language.
Calm, No Pressure Phone Experience
When I called Augusta as a test, I deliberately asked simple questions that often trigger sales pressure, for example, should I move all my retirement into gold.
The answers were measured.
They reminded me that gold is usually a diversifier, not a full replacement for other assets, and they encouraged me to talk with my own advisor if I was not sure. That tells me they care more about staying compliant than closing one more sale.
Team Structure & Lifetime Support
One thing many people forget is that a gold IRA is not a one time event. You can hold this account for ten, twenty, thirty years.
With Augusta you do not just buy coins and disappear into a filing cabinet. You get access to:
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An account setup team to handle the IRA paperwork
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A rollover and transfer team to talk with your old custodian
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A purchasing desk, where you choose the coins and bars you want
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An education department you can keep coming back to
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Lifetime customer support as long as you are a client
This long term structure is rare. Many companies front load attention on the first sale and then move on.
Guarantees & Buyback Policy
Augusta often promotes several comforts for new clients.
- A seven day money back window on many purchases
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A one hundred percent satisfaction guarantee
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A strong history of buyback offers if you want to sell your metals back later
At the same time, if you read their risk disclosures, they are careful to say that buybacks are not guaranteed by contract, and they can change the program without notice. Every serious dealer phrases it this way, because future market conditions are unknown.
In practice, Augusta has a long record of buying back metals they originally sold, but I want you to understand both the comfort and the limit here.
What Precious Metals You Can Buy
When I spoke with Augusta about their product list, something stood out right away.
They do not try to overwhelm you with a hundred different items. They keep it clean.
Only gold and silver. Only pieces that make sense for retirement accounts. Only metals that the IRS recognizes. No distractions.
I actually liked this more than I expected.
I have dealt with companies that push strange collectible coins with fancy names, and it becomes confusing very fast.
With Augusta, the focus stays on simple, recognizable bullion that holds value well and is easy to sell later if you ever need to.
Below is everything I gathered during my call and from my own research.
Gold Products
These are the gold pieces I usually see Augusta offering for IRA clients. They stick with well known coins that have long track records and clear purity standards.

Common Gold Choices
| Product Type | Typical Sizes | IRA Eligible |
|---|---|---|
| American Gold Eagle | one tenth, one quarter, one half, one ounce | Yes, certain versions depending on year |
| American Gold Buffalo | one ounce | Yes |
| Canadian Gold Maple Leaf | one ounce | Yes |
| Austrian Gold Philharmonic | one ounce | Yes |
| South African Krugerrand | one ounce | Sometimes, rules change, Augusta checks for you |
| Gold bars | one ounce and ten ounce | Yes if they are from approved refiners and meet purity standards |
| Limited premium coins like certain Canadian or St Helena issues | various weights | Some qualify, some do not, Augusta will verify |
When I asked Augusta about their gold coins, they reminded me that the IRS cares about purity.
Gold must reach a certain level of fineness to qualify for an IRA. For example, the American Gold Eagle is slightly below the purity of other coins, but it is still approved because of its special status under tax law.
This is why it is important to work with a company that knows these details.
They help you avoid buying something that would get rejected by the custodian.
If you want collectible pieces, they do not mix those into your IRA.
They will show you which ones belong in a normal cash purchase account instead. That separation keeps everything clean and avoids problems with the IRS.
Silver Products
Silver is similar. Augusta keeps this category focused on the most popular IRA acceptable items.
Common Silver Choices
| Product Type | Typical Sizes | IRA Eligible |
|---|---|---|
| American Silver Eagle | one ounce | Yes |
| Canadian Silver Maple Leaf | one ounce | Yes |
| Austrian Silver Philharmonic | one ounce | Yes |
| America the Beautiful series | five ounce | Many are eligible, they check each one |
| Silver bars | ten ounce and one hundred ounce | Yes from qualified refiners |
Silver IRA rules are stricter than gold. For a silver coin to qualify, the purity must be very high. Some older or collectible silver coins fall short of the purity level, so Augusta only places the correct forms inside an IRA.
There are older historic pieces that some collectors enjoy, like silver half dollars or Mercury dimes.
These have charm and history, but they go into non IRA accounts because of the purity requirement. If you are interested in pieces like that, Augusta can help you, but you need to keep them outside your retirement account.
Premium & Collector Style Coins
Some investors like to mix in a few premium items for beauty or history.
Augusta can source those as well, but they do not push them on anyone.
In fact, when I asked about premiums, they gave me a simple rule to follow.
Use simple bullion for retirement. Use premium coins for personal collections.
Here are some examples of the premium coins Augusta can access.
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St Helena Sovereign style gold pieces
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Canadian wildlife or Arctic themed coins
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Royal Canadian Mint speciality releases
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Older certified United States gold coin sets
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Collectible silver pieces like the Soaring Eagle or special edition half dollars
These kinds of coins can be fun to own.
They carry stories. They look great in a collection.
But if your main goal is to protect your retirement savings from inflation and uncertainty, simple bullion coins and bars usually do the job better.
They are easier to value, easier to sell, and easier to track inside an IRA.
Augusta’s product list is exactly what a retirement focused investor needs.
No noise. No distractions. Just the core gold and silver products that the IRS approves and that hold liquidity well.
If you ever feel unsure about which coin belongs where, you can simply ask them. In my experience, they explain it in a calm, simple way, and they never try to steer you into something you do not want or do not need.
Augusta Precious Metals Fees & Costs
Augusta does not charge a management fee for your IRA. Since a gold IRA is self directed, you are not paying a fund manager.
Instead, there are three main cost areas.
Standard IRA Related Fees
Most Augusta clients use a custodian such as Equity Trust. Fees can vary slightly by custodian and by account size, but a typical example looks like this.
| Fee Type | Amount | Timing |
|---|---|---|
| Custodian account setup | about 50 dollars, one time | First year |
| Annual custodian maintenance | about 125 dollars per year | Ongoing |
| Non government depository storage | about 100 dollars per year | Ongoing |
So for many accounts the total in the first year is roughly 275 dollars, then about 225 dollars per year after that.
Augusta often runs promotions where they cover some or all of these fees for a number of years, for example zero fees for up to ten years for larger accounts, plus free shipping and insurance on eligible orders. Always ask your rep to walk you through the current promotion in writing, since offers can change.
Product Pricing & Premiums
Like every dealer, Augusta earns money through the spread between their wholesale cost and the price they quote you.
The exact premium depends on the coin or bar, the order size and current market conditions. In comparisons I have seen, Augustas spreads are in line with other serious IRA dealers, and on plain one ounce bars they were sometimes a little tighter than average.
When I personally reviewed a sample quote sheet, the numbers were clear and there were no strange processing or paperwork add ons.
Storage, Security & Insurance
Click to see how Augusta stores and protects your metals
(First-Hand Notes From My Calls With Augusta)
When you buy physical gold or silver for an IRA, you cannot keep it at home or in a safe at the bank. The IRS treats IRA metals differently, they must be held in a regulated, independent storage facility. When I first got on the phone with Augusta, they were very clear about this. No shortcuts, no bending the rules, everything completely above board.
Augusta works with two depositories that I have seen come up again and again in the precious metals space:
- Delaware Depository Wilmington, Delaware
- International Depository Services, Dallas, Texas
Both depositories are private, professional facilities. These are not government vaults and not big banks. They exist for one reason only, to hold physical metals for clients under the highest security standards.
Below is a simple table based on what I noted during my call and follow-up research.
Depository Overview
| Feature | Delaware Depository | IDS Dallas |
|---|---|---|
| Location | Wilmington, Delaware | Dallas, Texas |
| Type | Private, specialized metals vault | Private, specialized metals vault |
| Insurance | Large umbrella policy underwritten by London insurers, up to around one billion dollars | Same structure, very high coverage |
| Segregation | Client assets kept separate from company assets | Same segregation policy |
| Audits | Regular independent audits | Regular independent audits |
| IRA Eligible | Yes | Yes |
How Your Metals Travel From Augusta to the Vault
One thing I appreciated when I personally asked about logistics is how slow and careful the process is.
Augusta does not throw your metals into a random shipping box and hope for the best. The flow usually looks like this:
Step 1, Order Finalized
Once you make your selection with the Augusta order desk, the metals are sourced directly from their suppliers. No middlemen and no risky detours.
Step 2, Shipment Prepared
Every package is:
- Fully insured
- Tracked from pickup to arrival
- Packed in a way that looks completely normal
The box does not say gold or precious metals or anything that would attract attention.
Step 3, Delivery to Depository
Most shipments reach the vault within roughly ten days. This can vary, but that is the general time frame I was given.
Once the package arrives, the depository:
- Logs the delivery
- Confirms the contents
- Places the metals in your IRA storage area
Augusta told me that IRA metals are never mixed with depository corporate assets, so if something happened to the depository as a business, your metals are protected and treated as your personal property.
What Happens Inside the Vault
I asked a few practical questions that clients always wonder about. Here is what I learned:
Security
Both facilities use several layers of control, for example:
- Timed vault locks
- 24 hour monitoring
- Motion, vibration, and sound detection
- Dual-control access, no one person opens anything alone
Audits
Third-party auditors come in and confirm:
- Bar serial numbers
- Coin counts
- Segregation
- Inventory reconciliation
This part is very important, because it ensures the vault?s internal books match exactly what your custodian shows on your IRA statement.
Insurance
Every ounce stored for clients sits under a large umbrella policy underwritten in London.
When the rep explained this to me, he made it clear that you are covered from the moment the metals leave the supplier until they are inside the vault.
Home Delivery for Cash Orders (Non-IRA)
If you buy metals outside of an IRA, you can send them directly to your home instead of a vault.
The box arrives:
- Plain and unmarked
- Fully insured until it reaches your hands
- With a signature requirement
I have ordered metals before through other companies, and I can tell you the packaging truly gives nothing away. If someone saw it on your doorstep, they would think it is books or clothing.
Augusta still recommends depository storage for larger cash purchases, because private vaults have better security, insurance and environmental controls than any home setup.
IRS Purity Rules (Important for IRA Storage)
Augusta also reminded me during the call that IRA metals must meet IRS purity levels:
| Metal | Minimum Purity |
|---|---|
| Gold | 0.995 |
| Silver | 0.999 |
This is why you cannot throw collectible coins or random bullion into an IRA, the IRS has strict guidelines, and Augusta only offers metals that meet those rules.
In simple words?
The storage part with Augusta is serious, boring in the best way, and very by-the-book. No surprises, no risky handling, and no pressure to store metals somewhere unsafe. Everything moves through insured, audited, private vaults with a clean chain of custody.
How To Open A Gold IRA With Augusta, Step By Step
Augusta tries to make the process simple. Here is how it usually flows, based on my own walkthrough and their official fee sheet.?
Step 1, Request Information And Speak With The Education Team
You start by requesting a free gold IRA guide or kit from Augusta. A member of the education team will reach out and schedule a web session or call.
In that session, you go over:
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How gold IRAs work
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What they can and cannot do
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Whether this even fits your situation
There is no obligation at this stage.
Step 2, Open A Self Directed IRA
If you decide to move forward, Augusta helps you open a self directed IRA with a custodian such as Equity Trust.
They:
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Help you fill out the application
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Coordinate with the custodian
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Explain any choices on the forms
This saves time and avoids common mistakes that can slow the process.
Step 3, Fund The Account Through Transfer Or Rollover
Next you fund the new IRA. The most common way is to roll over or transfer assets from an existing retirement account.
This can include:
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Traditional IRA
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Roth IRA
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401k
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403b
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Thrift Savings Plan
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Other qualified plans
Augusta and the custodian handle most of the contact with your old provider, and they keep you updated so you know where your funds are.
Step 4, Choose Your Gold And Silver
Once your new IRA is funded, you work with the Augusta order desk to choose the actual metals.
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They show you a list of IRA eligible gold and silver coins and bars
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You decide what mix feels right for you
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The order is recorded for clarity and compliance
They do not push exotic coins. Most clients use a mix of widely recognized bullion pieces.
Step 5, Ship To Storage And Get Ongoing Support
Finally, Augusta arranges insured shipment of your metals to your chosen depository.
From there:
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You receive confirmation from the custodian and Augusta
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You can call in with questions at any time
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You can add further metals or discuss future sales when needed
You are not left alone with a statement and a mystery vault.
Want to see your own rollover mapped out?
A lot of readers tell me things finally ?click? when someone walks them through their exact situation. On a short call, Augusta can show you:
What your fees would look like with a custodian and storage partner
How long your rollover is likely to take
Which gold and silver pieces are IRA-eligible for your case
If you are curious but not ready to commit, you can speak with Augusta?s education team here and have them map it out with you, step by step.
Buyback, and What It Really Looks Like When You Want To Sell
At some point you may want to sell part of your metals. With Augusta the process is simple and there are only two ways to do it.
One, ask Augusta for a buyback quote.
If the metals are inside your IRA, the money goes straight to your custodian.
If you take a distribution, the funds can go to you.
Augusta has been buying back the metals they sold for many years, and many clients say the process was smooth and fair.
Two, take an in kind distribution and sell the metals anywhere you want.
You can walk them to another dealer or sell them locally if you prefer to compare prices.
Important point.
Augusta is very clear that buybacks are not guaranteed.
No company can promise future liquidity at a fixed price.
If anyone makes that claim, be careful.
If you are under fifty nine and a half.
Taking cash from an IRA can create taxes and sometimes a penalty.
A short call with a tax professional can save you money and stress.
Real Risks You Still Need To Respect With Augusta’s or any Gold IRA
I like Augusta a lot, but a gold IRA is not a magic shield. It still carries real risks, and I want you to see them clearly before you move a single dollar.
Two quick points first.
One, gold can move down as well as up, even when the news feels scary.
Two, a gold IRA is a long term hedge, not a short term trading account.
Here are the main risks I want you to keep in mind.
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Gold price risk
The gold price can drop for long stretches. If you buy at a peak and sell during a calm period, you can lock in a loss, even if the world feels more stable. -
Concentration risk
If you put too much of your net worth into metals, you are still concentrated, just in a different asset. Gold works best as a slice of a bigger pie, not the whole pie. -
Liquidity and bad timing
A gold IRA is not a checking account. If you sell in a panic or during a short term dip, you might miss the point of holding metals in the first place. -
Tax rules and required distributions
Traditional IRAs have required minimum distributions later in life. That includes IRAs that hold gold. A tax professional can help you plan so you are not forced to sell metals at a bad time just to meet a rule.
If you understand these risks and still want the stability of physical metal in your mix, then a gold IRA can be a useful tool. The key is to go in with clear eyes, not fear or hype.
Augusta PM, Trustpilot, BBB, Reddit Ratings, Are there REALLY No Complaints?
What I Found When I Looked Deeper
Whenever a company has thousands of five star reviews, I always stop and look for the small handful that are not perfect. Nothing is perfect, and pretending otherwise makes a review feel fake. So I went through the rare negative comments to see if there was a real pattern.
Here is what I found.
So it’s very hard to find negative bad reviews about Augusta Precious Metals, I have managed to find very few 1 stars review, and they all have a pattern.

Breaking Down Augusta Rare Negative Reviews & the Lawsuit
Click to see the breakdown of this rare one star review
What Investors Should Actually Take From It
I want to walk you through this one one star review because it looks concerning at first glance, but when you slow down and read the details, it actually teaches you something useful about how the gold IRA world works in general.
Here is the original complaint in simple terms:
They did not show me coin prices until I set up an account.
Now let me break down what is actually going on behind the scenes.
One, Augusta cannot legally display exact IRA pricing publicly
Gold IRA pricing is not like buying something on Amazon. Prices change throughout the day, and IRA rules require:
- recorded verification
- identity confirmation
- product eligibility checks
- live pricing tied to market movement
This is why almost every gold IRA company gives pricing only through a rep. It is not a secret move. It is simply how the regulations work.
A gold IRA is a financial account. It is not a retail store.
Two, this customer most likely called before mentioning their budget
If someone calls without giving the rep:
- their retirement amount
- whether they want IRA or cash purchase
- bullion or premium
- storage type
The rep cannot quote anything meaningful because each product type carries a different spread. This is why Augustas CEO replied saying they actually do give pricing without setting up an account.
The communication probably broke down because the rep was:
- trying to confirm basic info
- trying to verify whether the caller met the fifty thousand dollar minimum
- trying to check which products were eligible for IRA
None of this is unusual. It is how every gold IRA company must operate.
Three, Augusta actually apologized and clarified their policy
A bad company would ignore the review or blame the client. Here the CEO responded personally, calmly, and clearly.
He said:
- You do not need to open an account
- You will receive full pricing and spreads
- They simply have a fifty thousand dollar minimum
- The misunderstanding was on communication, not policy
That level of transparency is rare in this industry. Most companies let complaints rot. Augusta responds, explains, and gives their personal phone number. This is actually a sign of strong customer service, not weak.
Four, this tells you something important as an investor
If you want exact pricing on the phone, there are two things to do:
- Tell the rep whether you are looking for IRA or cash
- Tell your approximate budget
- Tell them you only want common bullion prices
Once those three things are clear, Augusta does give exact numbers. I had no issue getting pricing when I personally called them.
Five, the complaint shows the value of the fifty thousand dollar minimum
High minimums attract serious investors. Some one star reviews come from callers who did not know about the minimum and felt blocked.
That is not a flaw. It is how Augusta preserves the high quality service model.
You do not want a company dealing with thousands of tiny calls every day. You want a company focused on large retirement accounts, steady support, and clean processes.
This one star review actually confirms that.
The Real Takeaway
The review looks harsh, but when you break it down, it actually highlights:
- Augusta follows industry rules
- Augusta communicates openly and responds quickly
- Pricing is available once basic info is confirmed
- The fifty thousand dollar minimum catches some callers off guard
- The CEO himself steps in to clear misunderstandings
In other words, nothing in the review shows a real red flag. It shows normal IRA procedures mixed with a communication hiccup.
If anything, the honest response from the CEO should give you more confidence as a future investor.
Click to open the whistleblower allegation facts
In 2023, The Washington Post reported that a former Augusta CFO named Robert Whitaker filed a complaint with the CFTC. He claimed the company misled customers. This naturally raised questions, so here are the facts in a simple format.
Who filed it
A former CFO, Robert Whitaker.
What he claimed
He said Augusta was misleading customers. These were allegations, not proven facts.
Augusta s response
Augusta said Whitaker never had access to their sales or daily operations.
When I asked them myself, they gave the same steady answer, no dodging, no nervous tone.
Regulator status
The CFTC did not take public action.
No charges, no enforcement, no follow up.
When regulators believe something is real, they act fast. You can see this in cases like Fisher Capital and Safeguard Metals. Those companies were sued, fined, and publicly named. Augusta was not on any of those lists.
Whitaker?s past
Before Augusta existed, Whitaker worked at Merit Financial.
Merit collapsed after fraud accusations.
Some people mix the stories, but Merit and Augusta have no connection.
My own experience
When I personally worked with Augusta, the tone was clean. No scare talk. No pressure. No tricks. If there was something shady, you would feel it quickly.
What this means for you
- One, the allegation exists.
- Two, no regulator found grounds to act.
- Three, the situation does not match real fraud cases in this industry.
- Four, calling them yourself is the fastest way to judge the tone.
This is the full picture, short and clear, so you can decide with confidence.
Is Augusta Precious Metals Legit & Safe?
Short answer, yes, based on everything I have seen, Augusta Precious Metals is a legitimate, well run company with a very strong reputation.
Here is a summary of the evidence.
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A plus rating at BBB, accredited since 2015, almost no recent complaints
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AAA rating at Business Consumer Alliance?
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Near perfect scores at Trustpilot, Consumer Affairs, Google and other platforms, based on hundreds of real client reviews?
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Recognized by outlets like Money and Investopedia as a top gold IRA company for 2025?
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Clear, public risk disclosures and fee sheets, which many less serious dealers hide?
After reading through many client comments, a few themes repeat.
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People feel educated and heard
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They mention specific staff members by name
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They describe the process as smooth, with good follow through
In an industry that is full of big claims and small print, that kind of consistency matters.
If you want to judge the tone for yourself, the best thing you can do is call Augusta directly through this link and see how the conversation feels compared with other firms you have spoken with.
Competitors & Alternatives to Augusta Precious Metals
(From My Own Calls and Comparisons)
Even though Augusta sits at the top of my list, they are not the only company in the precious metals space. Some folks cannot meet Augusta’s starting point.
Others want a more flexible setup or a different mix of metals. Over the years I have spoken with several companies myself, and these three come up the most in real conversations.
Think of this section as a quiet comparison, not a sales pitch. This is the same guidance I would give a friend who is trying to figure out where they fit.
Goldco

Goldco is usually the first company I mention to anyone who wants strong support but does not have fifty thousand dollars ready to commit. The feeling you get on the phone is guided and helpful.
They understand beginners well and they are used to walking people through the process step by step.
Here is what usually stands out about Goldco:
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Lower starting point than Augusta, which opens the door for more people
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Very wide selection of gold and silver coins and bars
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Strong endorsements and a big presence in the media
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A customer service team that seems trained to slow down and explain things clearly
If you want a company that still gives you personal attention without the higher entry requirement, Goldco is usually the next best option.
Read my full 2025 Goldco review
American Hartford Gold

American Hartford Gold is the company I bring up for people who want to dip their toes in or who are working with ten to twenty thousand dollars. They focus on affordability and promotions. When I spoke with them in the past, the process felt straightforward. No games. No complicated steps.
A few points that set them apart:
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Very low minimum to get started
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Frequent promotions around free storage or silver bonuses
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Strong reviews from clients who like simple, clear pricing
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Good for people testing a small percentage of their savings before committing more
If you want to start small and see how you feel about holding physical metals, this is a safe place to begin your comparison.
Read my full 2025 American Hartford Group review
Birch Gold Group

Birch Gold Group fits a different type of investor. They are the ones to look at if you want more variety. Some investors enjoy having options outside the standard gold and silver choices, and Birch offers platinum and palladium as well.
Things I noticed when I compared them:
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Very deep list of metals and products, including the less common ones
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Long history in the industry, steady reputation
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Moderate account minimums
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A slightly more flexible product catalog than Augusta
The trade off is simple. You lose some of Augusta ‘s single focus and tight specialization, but you gain more metal options if you like building a broader precious metals mix.
Read my full 2025 Birch Gold Group Review
Augusta Precious Metals vs Goldco, American Hartford Gold & Birch Comparison
| Feature | Augusta Precious Metals | Goldco | American Hartford Gold | Birch Gold Group |
|---|---|---|---|---|
| Minimum Investment | Around fifty thousand dollars | Often lower than Augusta | Around ten thousand dollars | Around ten thousand dollars |
| Main Strength | Education, lifetime support, no pressure | Guided experience with more flexible entry points | Cost friendly, great for testing the waters | Wide range of metals including platinum and palladium |
| Customer Reviews | Thousands of near perfect ratings, A plus and AAA | Strong ratings, widely trusted | Very positive reviews especially on service | Solid long term feedback |
| Special Features | One on one web sessions with a Harvard trained economist | Strong promotions and bonuses at times | Free storage or silver promotions on certain orders | Deep catalog and more metal choices |
| Best For | Investors with larger portfolios who want high touch support | Investors who want hand holding without the high minimum | Beginners or cost conscious investors starting small | Investors who want more metal variety beyond gold and silver |
| Buyback Program | Very strong, easy to use | Strong and reliable | Simple and straightforward | Available, varies by product |
| Product Range | Focused on gold and silver coins and bars | Broad selection of gold and silver | Mostly gold and silver | Gold, silver, platinum and palladium |
| Pressure Level | Extremely low, education first | Low to moderate depending on the rep | Low pressure, simple calls | Low pressure in most experiences |
| Overall Feel | Premium service, slow and steady, very organized | Friendly guidance with more flexibility | Easy entry, clean and simple process | Good for collectors and diversifiers |
Which One Should You Pick
Here is the way I explain it when people ask me directly.
If you want the most complete education and the cleanest support, and you have the funds to meet the requirement, Augusta is number one.
If you want guidance but you need a lower starting point, Goldco is usually the better fit.
If you want to begin with a smaller amount and see how it feels, American Hartford Gold is designed exactly for that.
If you want platinum, palladium or a wider catalog, Birch Gold Group is the natural option.
Each one fits a different type of investor. None of them are bad. It just depends on what stage you are in and how much money you want to allocate.
Augusta Precious Metals vs the Competition: common questions I see
Is Augusta better than Goldco
Both companies are solid. Augusta feels more premium because they spend more time
teaching and less time selling. When I spoke with them it felt like a calm class.
Goldco is a great choice if you want guidance but need a lower starting amount.
If you have the funds and want the most education, I lean toward Augusta. If you
want more flexible entry points, Goldco makes sense.
Is Augusta better than American Hartford Gold
It depends on your budget. Augusta is built for investors who can meet the
higher minimum and want very strong support for years. American Hartford Gold
is better if you are starting with ten or twenty thousand dollars and just want
a simple way to try a gold IRA. For serious retirement sized accounts, Augusta
stands out. For testing the waters with a smaller amount, American Hartford Gold
is usually enough.
Is Augusta better than Birch Gold Group
Birch Gold Group offers more types of metal. If you want platinum or palladium
in addition to gold and silver, Birch is the natural option. Augusta keeps a
tighter focus on gold and silver for retirement. So if your goal is a clean,
simple hedge with strong support, Augusta fits better. If you enjoy building a
broader mix of metals, Birch is the one to compare.
Which company has the lowest minimum investment
Among these four, American Hartford Gold is usually the easiest entry point.
Goldco also sits lower than Augusta. Birch tends to be in the middle. Augusta
has the highest starting point because their model is built around larger
retirement accounts that expect more service and education.
Which company gives the best education
From what I have seen, Augusta leads here. The private web session with their
in house economist is something I have not seen matched elsewhere. Goldco,
American Hartford Gold and Birch all give useful guidance, but Augusta goes
deeper into how a gold IRA really works, what it can do and what it cannot do.
Which company feels the least pushy
Augusta. When I spoke with them they were very clear that the decision was mine.
They even told me not to move forward if I was not sure it fit my situation.
Goldco, American Hartford Gold and Birch are also reasonable, but Augusta is
the only one where the call felt like education first and sales second from
start to finish.
What if I just want to buy gold without an IRA
All four companies can sell you gold and silver for direct delivery. If you
want a fast, simple cash purchase, Goldco and American Hartford Gold tend to
be the quickest to set up. Augusta can also do cash orders, but most people use
them for retirement rollovers because that is where their process really shines.
Which company has the strongest buyback option
Augusta has a very smooth buyback process in practice and their team is used
to helping clients sell metals back into the market. Goldco also runs a strong
buyback desk. American Hartford Gold makes it simple for common bullion. Birch
can buy back a wide range of products. In all cases you still want to call and
check current pricing when you are ready to sell.
Who is Augusta Precious Metals best for
Augusta is best for investors who have at least fifty thousand dollars to
allocate, want clear explanations and do not want drama on the phone. If you
are close to retirement or already retired, and you want one firm to walk with
you step by step, Augusta fits that profile very well.
Who should look at Goldco, American Hartford Gold or Birch instead
Choose Goldco if you want strong guidance with a lower entry amount. Choose
American Hartford Gold if you want to start small and see how you feel before
adding more. Choose Birch Gold Group if you know you want metals like platinum
or palladium in the mix. They are all workable options, it just depends on
account size and how wide you want your precious metals mix to be.
Who Should Choose Augusta, And Who Should Not
Augusta Is A Strong Fit If
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You have at least fifty thousand dollars to allocate to precious metals as part of a larger retirement plan
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You are in your fifties or beyond, or already retired, and you want a calm, guided process
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You value education, transparent fees and long term support more than fast online checkout
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You want a company that has almost no complaints and a very clean record
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You like the comfort of clear guarantees around satisfaction and a long history of buybacks
You May Prefer Another Company If
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You have much less than fifty thousand dollars to invest
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You want a quick, do it yourself online purchase with no calls
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You want to speculate in platinum, palladium or crypto under the same roof
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You dislike phone calls and want everything done by email only
In that case, starting with a company like Goldco, American Hartford Gold or Birch Gold Group can make more sense.
Augusta Precious Metals Review: the Affiliate Program (Warning for Investors)
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Click to open the Affiliate Program section
I have been around this industry long enough to know that the affiliate world can be messy. Some people will recommend a company they have never even called. Others write glowing reviews only because the commission is high. So when I looked into Augusta?s affiliate program, I wanted to see for myself how they handled things, not just read a payout chart.
When I spoke with their team, the first thing that struck me was how calm the conversation felt. They explained the structure without rushing me. They also made it clear that the company?s entire philosophy is education first. That alone changes how the affiliate system works because a calm, educated client is more likely to become a long term client, not a one time buyer.
Real Payout Strength
Augusta pays $500 for a qualified lead. After that, you are set up for lifetime commissions on future purchases. This is something I rarely see in this space. It means if a client you sent buys again in two years, you still get paid.
The cookie window is ninety days. Most companies in this niche give you thirty or sixty days. The fact that Augusta gives you ninety days tells you they understand how slowly retirement decisions are made.
High Minimum Means Higher Quality Leads
Because their minimum is around fifty thousand dollars, the people who convert are usually serious investors who already know what they want. This is why their payout structure is the highest in the industry and why the leads are worth more.
Backend Support
Once you join, they give you a personal affiliate manager. They also give you marketing materials that actually fit the tone of the brand. If you want coaching on how to frame your content, they have people who will help you do it without pressuring you to oversell.
If you run a site or channel where trust is your currency, Augusta is one of the few affiliate programs that feels safe to recommend because they will treat your readers the same way they treated me when I called them.
What This Means For You As An Investor
Let me keep this simple and clear.
When you see big affiliate payouts online, it can make you wonder whether reviews are written for your benefit or for the commission. I had the same thought before I picked up the phone myself.
Here is the part that matters for you
- One, you want the company that treats you well, not the one that pays reviewers well. When I spoke with Augusta, the call felt calm and steady. They explained things without pushing. That alone told me more than any payout chart ever could.
- Two, lifetime commissions only exist when a company keeps clients happy long term. A firm will not offer lifetime payouts unless they trust their service enough to keep clients for years. That is a good sign for anyone investing real retirement money.
- Three, the high minimum protects you more than you think. A fifty thousand dollar entry point filters out casual buyers. It keeps the service focused, organized and respectful. You feel the difference on the call.
- Four, look at complaints, not commissions. Augusta has almost no complaints. That speaks louder than any affiliate structure.
- Five, trust your own phone call more than any review. When you talk to them, you will know within minutes whether the tone fits you. Your gut reaction will tell you more than any paragraph online.
If you ever feel unsure reading any review online, including this one, the safest move is to talk to Augusta yourself and see how they treat you on the phone. Use this link to reach their team, ask your own questions, and decide based on your experience, not just mine.
Augusta Precious Metals FAQ
Is Augusta Precious Metals Legit
Yes. Augusta Precious Metals is a real company, in business since 2012, with an A plus BBB rating, AAA rating at the Business Consumer Alliance and thousands of five star reviews across multiple platforms.
Does Augusta Precious Metals Have Any Complaints
Every large company will have some mixed feedback, but compared to peers, Augusta has a very low number of complaints and a very high number of positive reviews. At the time of writing, recent BBB and BCA records show no pattern of unresolved issues.
What Are The Fees To Open A Gold IRA With Augusta
You typically pay a one time custodian setup fee of around fifty dollars, an annual custodian fee of around one hundred twenty five dollars and a storage fee of around one hundred dollars per year, before any promotions. Augusta often covers some or all of these for a period of time for qualifying accounts, so ask for the current offer.
How long does it take to open and fund an Augusta gold IRA
In most cases, opening the new self directed IRA only takes a day or two once you complete the forms. The slower part is the transfer from your old custodian. I have seen that take anywhere from a few days to a couple of weeks, depending on how fast your current provider moves. Augusta stays on top of this and keeps you updated.
How soon will my metals be in the vault
Once your IRA is funded and you choose your gold and silver, Augusta places the order and ships to the depository. They told me most shipments reach the vault in roughly ten days. After that, your custodian statement will show the metals held in your IRA.
If you think of the whole journey from first call to metals sitting in the vault, a realistic window is usually two to four weeks, depending mainly on how cooperative your current retirement provider is.
Does Augusta Precious Metals Offer A Buyback Program
Yes. Augusta has a long standing practice of offering to buy back metals they previously sold, which gives clients an easy path to liquidity. However, like every dealer, they do not legally guarantee future buybacks or specific prices, and this is stated in their risk disclosures. Augusta Precious Metals+1
What Metals Can I Hold In An Augusta Gold IRA
You can hold IRS approved gold and silver coins and bars that meet purity and origin rules, for example, most one ounce gold bars from approved refiners, American Gold and Silver Eagles, Canadian Maple Leafs and similar bullion pieces. Augusta will not place non approved collectibles inside your IRA.
Is There A Money Back Guarantee
Augusta promotes a seven day money back window and a one hundred percent satisfaction pledge for many new purchases, which adds comfort for first time clients. The exact terms can vary by product and account type, so you should ask your Augusta representative to show you the current guarantee terms in writing.
Final Verdict, Is Augusta Precious Metals Worth It In 2025

If I had to pick one company for a retiree with at least fifty thousand dollars who wants to add physical gold and silver to a retirement account, Augusta Precious Metals would be at the top of my list.
Here is why.
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The education is real, not just a thin booklet.
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The phone experience is calm and respectful.
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The ratings and reviews are about as strong as you will find in this industry.
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The fee structure is clear, with no management fees and no surprise add ons.
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The storage partners are serious, with strong insurance and oversight.
Augusta is not the cheapest entry for very small accounts. It is not the place to gamble on exotic metals. It is a specialist for investors who want to protect a serious nest egg in a simple, physical way.
If you meet the minimum and you like the idea of having a patient team guide you through every step, I believe Augusta Precious Metals deserves a place on your short list, and in many cases, the first call.
Final step, if Augusta is on your shortlist
If you are a retiree or close to retirement, have at least $50,000 to allocate, and want one firm to walk you calmly through education, rollover and long-term support, Augusta Precious Metals is the first call I would make.
You can request Augusta?s free gold IRA kit and schedule a no-pressure call with their team here. From there, you will know within one conversation whether they are the right fit for your retirement plan.
I may be compensated if you choose to work with Augusta through this link, but my recommendation is based on my own calls, paperwork checks and real client outcomes, not just a payout chart.
I am now retired and this new economy has me searching to protect my nest egg going forward. I have heard info that some companies offer programs where your investment is protected from the IRS taxing it? I am concerned about the timing of investing in gold & silver at this time, as well as trying to get a grip on the average interest growth over the last 5 years? A lot to learn and a need to build trust with the company that I invest in. Thank you for your time.
Hey Bill, to get your questions all answered in details and clarity just call this number 855-913-4640
Thank you
Anis
please send me ur gold IRA info packet
Bobby Tow
Hey Bobby, please visit this link to Ger Your FREE GOLD IRA KIT!
So one would not able to invest less than 50,000?
Hello, Larry. Yes, that’s correct. If you want a more affordable alternative, you can check out Goldco, which also offers IRA services, with a lesser required minimum investment of $25,000.